Ratings based on 932 Verified Reviews

4.1 out of 5
86% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Dec 2024
Im not gonna recommend this hotel
4 out of 5
by A verified traveler

Posted 16 Dec 2024
This hotel was right in the middle of everything! Depending on what you like, that can be good or bad. The upside is that the hotel is only a few minutes from the ferry. The staff were very welcoming, the room was clean, and including breakfast was a good thing, since it was a buffet with an option for custom eggs / omelettes. The swimming pool was nice, but had limited deck chairs and no real shaded area in the hot sun. You could shop and wander to different beach areas, but I found this location of Phi Phi very packed with people and boats coming in and out of the harbour. While it is a good jumping off point, I would suggest a couple nights in a more remote area of the island where it is not so busy
Comment from Hotel Management
17 Dec 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
3 out of 5
by A verified traveler

Posted 13 Dec 2024
Very good location. Room is quite rundown. Garden and pool are very nice.
Comment from Hotel Management
13 Dec 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
5 out of 5
by A verified traveler

Posted 13 Dec 2024
The rooms and the bathroom are in a very big need of upgrades. Had problems with the toilet and had problems with drainage of the shower
Comment from Hotel Management
13 Dec 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Great stay
Comment from Hotel Management
3 Dec 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
4 out of 5
by A verified traveler from Haymarket

Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback.
3 out of 5
by A verified traveler

Posted 29 Nov 2024
Decent breakfast and rooms, and the property was kept up nicely. Nice gym and location. The price was low and surely worth the $$
Comment from Hotel Management
30 Nov 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Great place for the island. I highly recommend it. Also loved the pool and the gym.
Comment from Hotel Management
19 Nov 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
3 out of 5
by A verified traveler from vicenza

Posted 15 Nov 2024
A bit dirty and outdated
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Everything was very good but the smell of sewer… The island is overcrowded… so sad … ocean was dirty … will never come back
Comment from Hotel Management
31 Oct 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.