Ratings based on 115 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Shower head was broken and pulled away from wall, no water pressure, very uncomfortable and hard bed, dirty pool, tiny selection of food at breakfast; also ended up with food poisoning after eating breakfast here, extremely noisy, can hear everything from neighbours in near rooms. Also missing the professionalism other hotels seem to offer.
by A verified traveler
Posted 23 Apr 2024
Almost all toilets were broken, the bathroom was terrible, AC does not work very well making the room very hot but staff was very nice and area is very nice!
by A verified traveler
Posted 3 Apr 2024
Terrible bed and pillows
Comment from Hotel Management
4 Apr 2024 by Preeda Khongnuam, Hotel Management
You have the right to inquire. or request things that you are not comfortable with But you chose to write a review. The hotel would like to thank you for writing the review. I will take your feedback and inform the owner.
by A verified traveler
Posted 17 Mar 2024
Enjoyed the property loved the pool area. Sadly showers was a bit weak. But we enjoyed our chilled out time
Comment from Hotel Management
3 Apr 2024 by Preeda Khongnuam, Hotel Management
Warm greetings from Phi Phi Andaman Legacy, Thank you very much for choosing to stay at Phi Phi Andaman Legacy Resort.Thank you for the review score. The hotel would like to apologize for many inconveniences. The hotel will use your feedback to improve every aspect of the hotel. To continue to support and meet the needs of other customers. And hope you will have a happy vacation in other places in Thailand.Best regards,
by A verified traveler
Posted 5 Mar 2024
The staff here are very lovely. We came by ferry to the island and there was someone waiting at the pier to transport our luggage to our hotel. I didn’t even organise this, the hotel organised on our behalf. The hotel is beautiful and clean and right on the beach with a lot of restaurants around. Easy walk to the centre of the island. This stay was so great we extended it by one night.
Comment from Hotel Management
3 Apr 2024 by Preeda Khongnuam, Hotel Management
Warm greetings from Phi Phi Andaman Legacy, Thank you very much for choosing to stay at Phi Phi Andaman Legacy Resort.Thank you for the review score. The hotel would like to apologize for many inconveniences. The hotel will use your feedback to improve every aspect of the hotel. To continue to support and meet the needs of other customers. And hope you will have a happy vacation in other places in Thailand.Best regards,
by A verified traveler
Posted 28 Feb 2024
Andaman was a nice resort on the edge of town. It was close enough to walk to town but far enough away for peace and quiet. The resort is a bit dated and the upper pool had cloudy water. The morning breakfast had a huge and delicious selection of options. Nice enough for a quick visit to Ko Phi Phi.
Comment from Hotel Management
3 Apr 2024 by Preeda Khongnuam, Hotel Management
Warm greetings from Phi Phi Andaman Legacy, Thank you very much for choosing to stay at Phi Phi Andaman Legacy Resort.Thank you for the review score. The hotel would like to apologize for many inconveniences. The hotel will use your feedback to improve every aspect of the hotel. To continue to support and meet the needs of other customers. And hope you will have a happy vacation in other places in Thailand.Best regards,
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
3 Apr 2024 by Preeda Khongnuam, Hotel Management
Warm greetings from Phi Phi Andaman Legacy, Thank you very much for choosing to stay at Phi Phi Andaman Legacy Resort.Thank you for the review score. The hotel would like to apologize for many inconveniences. The hotel will use your feedback to improve every aspect of the hotel. To continue to support and meet the needs of other customers. And hope you will have a happy vacation in other places in Thailand.Best regards,
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
8 Feb 2024 by Preeda, Hotel Management
Thank you for you comment
by A verified traveler
Posted 1 Dec 2023
Safe did not work. Poor linens, one pillow, no outlet in bathroom, tour through company said 20 max. Had 35 on trip. Flimsy front door. Mattress was hard and tilted to one side. Shower water trickled out. Do not recommend for anyone to stay. Breakfast buffet was terrible. Eggs tasted bad, cofee was bitter.
Comment from Hotel Management
3 Apr 2024 by Preeda Khongnuam, Hotel Management
Warm greetings from Phi Phi Andaman Legacy, Thank you very much for choosing to stay at Phi Phi Andaman Legacy Resort.Thank you for the review score. The hotel would like to apologize for many inconveniences. The hotel will use your feedback to improve every aspect of the hotel. To continue to support and meet the needs of other customers. And hope you will have a happy vacation in other places in Thailand.Best regards,
