Ratings based on 425 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Loved my stay at P.P. Palmtree. Rooms were clean and comfortable with a nice balcony. Very good location as it is centered in Phi Phi Island.
Comment from Hotel Management
18 Nov 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
by A verified traveler
Posted 6 Aug 2024
X
Comment from Hotel Management
6 Aug 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback.
by A verified traveler
Picturesque
Posted 23 Jul 2024 on HotelsVery picturesque
The room is average definitely not the best we have stayed in
Several issues like not being able to charge your phone if the lights r on
Also as always in this kind of accommodation there r the inevitable
cockroaches outside
The pool access was nice but very unwell whilst here so no chance to appreciate it
Also there r no cars on the island so a taxi is a shopping trolley for your cases and a walk to wherever u r staying
Comment from Hotel Management
23 Jul 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback.
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
4 Jul 2024 by Front Office Team, Hotel Management
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by A verified traveler
Posted 27 May 2024
Good
Comment from Hotel Management
28 May 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback.
by A verified traveler
Posted 4 May 2024
Arrival:
Rented the suite after reading reviews. There is a bellman that will be waiting at the pier upon your arrival. Look through all the people holding hotel signs until you find the right one. He loaded the bags on a cart and we took the short walk to our room. Hotel is very convenient to EVERYTHING, especially the center of the market.
Check in:
Front desk staff was friendly and spoke pretty good English. Check in was a breeze. They even provided recommendations for excursions.
The room:
It was spacious and had very good ammenities for a hotel of its age. I will say the mattress was one thing that kept this from being a 5 star review. It was very stiff and I love a firm mattress. The best thing for me was the OUTDOOR SHOWER. The temps were in the 100's. That shower made we want to have one installed outdoor, immediately upon my return.
Hotel:
Breakfast was okay. There is an omelet station. I wish there were non-pork meat options but the veggie omelet was good. Pool appeared to be nice but we never had the opportunity to use it due to our schedule. The bar is right there at the pool and they had a good selection of liquors, juices and beverages to choose from.
I would definitely consider staying here again in the future. I may ask if they have a softer mattress next time though.
Comment from Hotel Management
5 May 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
by A verified traveler
Posted 11 Apr 2024
Perfect place
Comment from Hotel Management
11 Apr 2024 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
by A verified traveler
Posted 20 Dec 2023
It is middle of the both side of the island. Amazing location.
The pool is not big but does the job.
Very friendly staff.
The room is big,good shower. But when you get in there is smell of mold. I did not see any sign of it,but there is a huge smell.
The breakfast team was not the best. There was a good amount of food, but the team was too noisy; they were talking , and laughing, and it was kinda hard to get their attention to ask for a cup of coffee.
Comment from Hotel Management
20 Dec 2023 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
by A verified traveler
Posted 6 Dec 2023
Wonderful place at a food price that is centrally located.
Comment from Hotel Management
6 Dec 2023 by Front Office Team, Hotel Management
Thank you for staying with us. We really appreciate your feedback and comments.
