Ratings based on 41 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very poor in every way
Posted 12 Apr 2024 on HotelsI’ve travelled Thailand extensively and this is one of the worst places I’ve stayed. The description dates that there’s a bar and restaurant, this doesn’t exist. There was no water on arrival. No information given at the desk at all. If I had known to walk along the beach ten meters then I would have went to a neighbouring restaurant and saved myself a trek back to the main road.
Signs up to say no loud noise after ten, this wasn’t adhered to, noise into the early hours on first night. Plus dogs barking sporadically.
Full of mosquitoes with no plug ins.
No information given at all during the stay, just given the key. There’s Intermittent internet access.
Ants and geckos in room
Too cold with air con on and only given a blanket. Too hot without it on.
Bathroom smells.
Room not cleaned in 5 days despite my asking.
Old reviews pre covid do not reflect the reality. There’s nothing positive I can say about this place unfortunately. Nothing comfortable, relaxing or friendly about it. It is the worst place I’ve stayed in 3 months.
Animal droppings around the sink and toilet from whatever came in via the open air bathroom in the night.
Music from the live band plays into the night, making it impossible to sleep until very late.
Scratching and scraping of animals on the roof and walls cannot be helped but again make it impossible to rest.
The only positives - the sunset view from the beach. The mattress isn’t the worst I’ve slept on. Phantip food court and the pier are close
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 22 Jun 2023 on Wotif
by A verified traveler
Posted 8 May 2023 on Hotels
by A verified traveler
Posted 28 Apr 2023
by A verified traveler
Posted 28 Feb 2023
Nice and cozy and friendly staff, comfy beds
by A verified traveler
Posted 4 Dec 2022
We weren't expecting much as we did only book 1 night in the cheapest room but after the poor reception from the staff, smelly room with broken toilet we decided to stay in another place.
I am sure it was lovely pre covid and I do hope it prospers in the future as its in a fantastic location. Needs some TLC
by A verified traveler
Posted 25 Oct 2019
Basic bungalow near the pier
Comment from Hotel Management
27 Nov 2019 by The Pier, Hotel Management
Thank you for your comment.
by A verified traveler
Posted 27 Mar 2019 on Hotels
The staff was nice, but everything was extra pay, which seems outrageous for the price, compared to others around. They didn't have drinking water on site for guests, 20B extra per small bottle, or coffee/tea in the morning, and the bikes are 250 baht per day. I only needed for 2 hrs before my ferry, which they helped me to set up, for a commission fee of course, and still wouldn't budge on price. You can go around the corner for 150-200 depending on length of rental. The room is basic and clean enough, air con works well, no toiletries. For the price there are several places closer to market that cater much better to the well-being of their guests. Quiet and peaceful, which was great for my one night, but not recommended for solo travelers looking to meet people. The beach is not really great for swimming.
by A verified traveler from Koh Phangan
Posted 26 Mar 2019
Ants everywhere - all over my bungalow - on the bed, shelf, bathroom -- everywhere! I stayed at two other hotels on the same street and NO ants so it's just them.
No pool either, so it's pricier than better places nearby.
