Ratings based on 244 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The property was absolutely gorgeous, almost like a dream, with 2 beautiful shaped pools and a connected waterfall, with frangipangi trees and blossoms everywhere. The nearby beach (Mae Haad) is just gorgeous.
The room cleaning service staff was excellent. The front desk and restaurant staff were pleasant but not super sharp. The restaurant had a nice breakfast and very good Thai food. Some of the non Thai food that we had was mediocre.
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 19 Sep 2024
Location was amazing.
by A verified traveler
Posted 21 Aug 2024
Nice location. Could do with more loungers around the pool. Service was ok, not the best, and I was charged for drinks that we never got served.
by A verified traveler
Posted 16 Aug 2024
We got off to a bad start when our booking for a twin room was confirmed as a double instead (I was travelling with my daughter), and I ended up having to pay extra to sleep on a mattress on the floor. I know they're not the only hotel that seems to consider these two options as interchangeable, but it's a very poor practice and cost them a star.
After that, everything within the hotel was lovely. Our room was very comfortable, the breakfasts were generous with plenty of choice and variety (though they do need to sort out a better coffee machine!) and the food was good, though we preferred the local restaurants.
The staff were always very helpful, especially on the last day when we needed first aid for my daughter who had a nasty fall.
The pool and the beach right in front of the hotel were beautiful. Eating dinner on the terrace watching the sun set was a memorable highlight.
The area itself has a few good eateries, and a handy mini-mart, but precious little else within walking distance, and there didn't seem to be a whole lot else to do without taking the ferry to Koh Samui. However, since we mostly wanted to swim and sunbathe, we had everything we needed.
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jun 2024
Beautiful property with very relaxing pool area. Huge pool. Rooms were very clean and staff looked after us very well.
The beach is an untouched piece of paradise! Not commercial at all, very peaceful with beautiful sunsets over the beach.
We would most definitely stay again next time!
by A verified traveler from London
Posted 12 May 2024
by A verified traveler
Posted 4 May 2024
Great location, still a car is helpful and adviced to go around (about 15min from center thong sala). The hotel service is great. The beach sand with small stones so closed diving shoes are advised. The hotel pool is great also the breakfast. Tiny of maintainance and the hotel can get realy tidy. In summary, great hotel
by A verified traveler from Daventry
Posted 28 Mar 2024
Loved the villa ,breakfast chaotic lowlife of foods and areas dirty and unkempt.Tiles in pool were broken and general and areas not maintained including standing areas for pool showers .Nothing is jet cleaned around pool .Pool is however large and we loved it .The area in front of the bar is filthy ,weeds and nobody clears tables or empties rubbish .The area where the egg station is has upturned old furniture and things just stacked there and again dirty floors .The housekeeping staff were lovely but restaurant staff lazy and no signs of Happy Hours or promotions .This place has no visible management which is ridiculous it needs to be lived and could be great with care and attention .There is no beach in front you have to walk around the corner and that’s nice there.I have read a lot of previous comments and it does not look like any attention is paid as nothing improved and that’s careless .
