Ratings based on 557 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Paradise found! Wonderful staff, beautiful location and intimate villas.
by A verified traveler
Posted 18 Aug 2024
We had a wonderful stay at the Pimalai. The airport transfer was seamless and well organized. Upon arrival, we received a welcome drink and were informed that they upgraded us to a beachside villa. The villa was spacious, very clean, and had wonderful indoor/outdoor features! I got a massage at the spa and it was excellent.
My only critique would be the food. Breakfast was good, but could be improved by trimming down the offerings and focusing on the freshness of buffet items. Unfortunately, I believe my husband got food poisoning from the smoked salmon (that was the only thing he ate that I did not). The three meals (other than breakfasts) that we ate at the hotel were okay, but did not seem worth the price. We found great food in the nearby village of Kantiang for the rest of the meals during our stay. We would highly recommend going to the local restaurants for lunch and dinner, only a short 10 min walk down the beach.
by A verified traveler
Posted 4 Aug 2024 on Hotels
everything were just perfect
by A verified traveler
Posted 3 Aug 2024
Amazing location and overall everything is of very high quality. Food was good and the staff could not be more welcoming and attentive. Would particularly like to call out Rut, one of the duty managers at the Seven Oceans restaurant, who went above and beyond to look after us. Thank you for a fabulous and very relaxing break.
by A verified traveler
Posted 1 Aug 2024 on Hotels
Our stay at Pimalai were top class. Five stars. 10/10.
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Posted 14 Jul 2024
Incredible resort in every facet.
by A verified traveler from spring
Posted 14 Jun 2024
Beautiful place, great staff and the app made things very easy during our stay
by A verified traveler
Posted 6 Apr 2024
I’ve traveled all over the world, and this was the best stay I’ve ever had. They don’t let you lift a finger, even if you want to! I’ve never been so pampered in my life. The free transfer from the airport is much nicer than advertised - we had a private car with AC, free water, and their own private speedboat to the island. We didn’t carry a bag from the moment they picked us up until the moment they dropped us back off at the airport. The resort amenities are top notch, and they even upgraded us to a villa with a private pool. I am still in disbelief at how beautiful it was and everything that was included in the space… because it’s on a hill, they have buggies that bring you anywhere you want within the resort. The food and free breakfast were superior, the spa services left us in a stupor, and the convenience was incomparable. They even have their own app for you to access their services at the touch of a button, and they’re immediately responsive for any request you make. I feel spoiled and sad leaving, but will definitely be back. Book this place!
by A verified traveler
Posted 5 Mar 2024
Loved it
