Ratings based on 27 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not as good at it looks like
Posted 10 Mar 2020 on HotelsWe we’re in koh lanta 10 days so we decided to book 5 nights at la chambre and then find another hotel. Upon our arrival, the general manager was nice but didn’t really speak english. When we got to our room it looked "nice" but it was actually really filthy there was literally webs hanging from everywhere on the ceilings and the walls are full of stains. Anyways we paid about 29$ for that hotel room so that’s not that bad but there was also a lot of ants everywhere so you could not leave food unattended nowhere in the room. We didn’t really make a big deal about because this is Thailand and unless you pay alot for your hotel it’s always going to be like that. 5 days passed and we decided to book again since it was really close to downtown and we payed the same price that we first paid so 29$. We were expecting to stay in the same room but we actually got downgraded to a room with a corridor view and literally everything in the room was a downgrade, the shower, the tv no hair dryer and on top of that the fridge wasn’t working well so the manager just took ours and switched it to another room. The whole room again was really filthy but that was our fault of booking again. Also everytime you would go at the front desk no one was there sometimes we had to wait 30-45 min before someone eventually came back and the two lady’s that are there literally cannot speak a single word of english we always had to talk to the owner on the phone because they wouldn’t understand.
by A verified traveler from Saladan Ko Lanta, Thailand
Posted 14 Dec 2018
The rooms were well maintained and the staff was extremely nice. They even set out umbrellas when it began to rain!
Comment from Hotel Management
17 Dec 2018 by Jinny, Hotel Management
Thank you so much for your kindness choosing us for your holiday in Koh Lanta and feedback. Your review is vital to our future distribution to bring a wonderful service with our love to our visitors all year round from around the world.
We wishing you and your family the best of year in 2019 and looking forward to welcoming you, your friends and families to our beloved place soon.
Most sincerely,
by A verified traveler
Amazing Hospitality
Posted 22 Jul 2018 on HotelsI stayed here towards the end of a month long stay in Ko Lanta. This is a boutique hotel with a small number of rooms which allows for a very peaceful environment. The room had everything I needed. However what stands out is the service. I had a number of issues getting a transfer off the island. One of the hotel managers geng speaks little English however he would always put me on the phone to his sister Jinny who would help. The last day was a nightmare and thanks to the efforts by both of them I managed to get to the airport on time. It is a family run business and they believe in treated their guests like family. they lovely people and premises and I will always be grateful for everything they did for me.
by A verified traveler
Posted 29 Mar 2018 on Hotels
Great location and very friendly staff. Only small issues were that the bed was very hard and that the air con unit wasn’t very effective. The facilities were modern, it was clean, and we loved Ko Lanta. We’d definitely stay here again!
Comment from Hotel Management
4 Apr 2018 by Jinny , Hotel Management
Dear Imogen,
Thank you so much for your kind feedback and advise on our product and services. Your feedback and advise is our vital information that would support and lead us to bring a better service tp our future guests and visitors.
Please accept our apologies for the inconvenience on the bed and air conditioning, we have take this opportunity to improve our bed and air conditioning regarding to your advise already. Please note that should you have any difficulties or concerns that we could be supporting you immediately during your stay, we are gladly to be if help and support you via contacting us both online and at the hotel at all time as your great holiday experience in Koh Lanta during your stay is our most priority. ^^
We are looking forward to hearing from you sometime and hope to hosting you or your friends and families once again.
Most sincerely,
Recommended
for Everyoneby A verified traveler
Nice small hotel
Posted 14 Feb 2018OK for few days, it is near thetown and night market. 2KM away from nearest beach.
Nice family operating place
Comment from Hotel Management
15 Feb 2018 by Jinny , Hotel Management
Thank you so much for your kindness and choosing us! Your feedback and review is very important to our better service in the future.
We are looking forward to hearing from you sometime and perhaps hosting you and your friends and families in the very future.
Most sincerely,
by A verified traveler
Great value for money!
Posted 5 Feb 2018 on HotelsGreat location, room was brilliant for the price!
Comment from Hotel Management
6 Feb 2018 by Jinny, Hotel Management
Dear Ellena,
Greeting from La Chambre Boutique @ Ko Lanta!
We wish that this letter finds you well.
Thank you very much for your kind feedback to us, your review and advise is the great valuable to our service improvement and most important our service in order to bring the best holiday experience for all of our guests and rise up our standard & service in the future.
We are looking forward to hosting you or your friends & family in the future.
Most sincerely,
Recommended
for Personal Eventby A verified traveler
Posted 4 Feb 2018 on Hotels
The walls of the room are designed in a dark grey- makes it smaller than it is. The sofa was not of much use- just to put the lagguage on. The shower of the bathroom was not cleaned.
Comment from Hotel Management
5 Feb 2018 by Jinny, Hotel Management
Dear Julia,
Thank you very much for your kind support and leave us a feedback for our further improvement, it is very a vital to our service that will drive us to a better service for our future guest and your next visit.
Regarding to The shower of the bathroom that was not cleaned: We have already inform the housekeeper to double check and cleaned it already, we also advise her to take note to recheck the cleanliness on this point and make sure we will always have the nice and clean shower as well. Kindly note that we are always have full support to all your request during yours stay to make the best holiday experience during your stay in Ko Lanta! So should there be any inquiries or concern during your stay, please do not hesitate to contact us at all time. We are gladly to be able to support you immediately.
We would like to thank you so much to your feedback and advise to us once again, please note that your best holiday experience during your stay is most important to us. We will take this opportunity to arise our service level and bring a better holiday experience to all of our future guests.
We are wishing you wonderful day and great years of 2018 ahead of you.
Thank you very much once again for choosing us for a nice stop over to your next trip, we wishing that we will be able to hosting you and your friend once again soon.
Most sincerely,
by graham
Posted 4 Mar 2017 on Hotels
Really nice place rooms were a little small but modern ideal for short stay shops and bars 1minute walk
Comment from Hotel Management
22 Mar 2017
Dear Graham,
Thank you very much for choosing us and kind feedback, we will continue improve our accommodation and service to bring a better stay to all visitors in Ko Lanta.
For your information in a future stay, we are also providing a larger room size for longer stay guest for your choice next time visit. And wishing that we will be able to extend our hotel a little more as many guest requested in the very near future.
Sincerely,
Jinny
CEO & Founder
Recommended
for Everyoneby A verified traveler
Nice place
Posted 25 Feb 2017I liked that this place was very clean. Didn't give it a 5 because the bath mat outside the bathroom was obviously not washed. The whole room is concrete and new so easy to keep clean. The room had a kettle, "desk" (t.v. tray), cups and glasses, and nice t.v. with a t.v. box. Sheets and towels were clean. Staff was friendly and helpful. The room was very quiet. Would stay here again.
Comment from Hotel Management
25 Feb 2017 by Jinny, Hotel Management
Dear Valued Guest,
Thank you very much for choosing us and advice & compliments. You review are most valuable to us and we will improve our service to bring a better holiday to you and all new guest for your next visit.
Looking forward to hosting you once again soon.
Sincerely,
by Sagrario
Clean, cozy an de comfortable
Posted 19 Jan 2017 on HotelsThe place is small which makes it a lot more personal. The family is lovely, Sweet and always willing to help. The room isn't very espacious and clean. The location is perfect. Close to a lot of places to eat and close to the beach. I highly recommend staying here.
