Ratings based on 76 Verified Reviews

4.0 out of 5
77% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Feb 2021 on Hotels
Stay was good. Breakfast wasn’t to our liking.
Comment from Hotel Management
12 Feb 2021 by Oh, Hotel Management
Dear Value Guest, On behalf of Away Koh Kood Resort staff,we would like to say very thank you for your stay with us and we are appreciated to know you have a wonderful stay and like our resort. We deeply apologise for our weak point which not meet to your target we promise to fix it urgently. We hope to welcoming you again for your next visit Koh Kood. Best Resgards, Boonyok.K General Manager Away Koh Kood Resort.
1 out of 5
by A verified traveler

Nightmare stay

Posted 16 Feb 2020 on Hotels
Hotel is very dated and rooms in terrible condition. Woke up at 3am to water spraying everywhere in bathroom flooding the room due to damaged pipe. No one on reception at night so was forced to stay up until someone back on duty holding pipe towards toilet. Terrible hotel and service.
Comment from Hotel Management
18 Feb 2020 by Oh, Hotel Management
Dear Valued Guest, Thank you very much for staying with us recently . First of all, please accept our sincerely apologize for the inconvenience occured during your stay and we are very sad to hear that you met unsatisfied situation and this case we take seriously meeting with all team to find the best solution to solve this problem. Lastly ,please give us a chance to improve and solve this problem and we hope to welcoming you again for your next visit Koh Kood . Best Regards, Boonyok Kannika Away Koh Kood Resort.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 6 Jun 2019
1. Good service for customer. 2. Great food for every one and clean.
4 out of 5
by A verified traveler

Posted 12 Jan 2019 on Hotels
Lovely quiet spot. There are plenty of water sports to do. Small beach and friendly helpful staff
Comment from Hotel Management
15 Jan 2019 by supunnigar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Berkeley, CA

Posted 15 Aug 2018
Property & beach are gorgeous. They have kayaks that you can take out. Would have liked a more comfortable place to sit in the room, and places to sit in the shade around the property. They have several cabanas, but none had lounges or chairs (maybe because it was off-season?)
Comment from Hotel Management
28 Aug 2018 by Lak, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Australia

Brilliant location let down by poor maintenance.

Posted 10 Feb 2018 on Wotif
Takes a long time to get a meal at the restaurant. Shower water is salty. Airconditioned filter screens have never been cleaned. Refrigerator iced up and noisy. Poo smell in shower and elsewhere. Toilet cistern fill valve almost blocked so the tank takes a long time to fill.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet resort in a beautiful setting

Posted 12 Apr 2017
We were very well looked after by helpful staff under the guidance of Johnnie the manager. The staff were very accommodating and provided us with a variety of vegetarian options made especially for us. The manager also made a point of saying that they would address the lack of vegetarian options on the standard menu. The chalet we stayed in was in a lush green setting with the view of the bay and beach through the coconut trees. The beach was accessible via kayak (complimentary) which we also used to paddle up the river to see the Khlong Chao waterfall. The breakfast had a wide variety of options and the rooms were cleaned daily. Anyone considering booking here should bear in mind that this an eco-resort, which means that while the setting is 5 star, the facilities while perfectly adequate are not luxurious and make no claim to be. Overall it was a lovely place to relax.
5 out of 5
Recommended
for Everyone
by Wild wild Wolf from Thailand

Wanna go back

Posted 28 Jan 2014
Pros: I liked the service mind of staff and design of the room
Cons: I don't think anything to improved
Location: The Hotel very closed to the beach and we had activities in the water. We were kayak and snorkeling. We had a great time there.
I was impressed the location and nature of services including abundant mangroves. The privacy of place made me fully of relax.
3 out of 5
by John

Posted 3 Jan 2013 on Wotif
Pros: Kayaks
Cons: Dirty toilets
Value: Over-priced;
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