Ratings based on 65 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
Beautiful place and beautiful people
by A verified traveler
Posted 30 Oct 2022 on Orbitz
Definitely needs updates and stronger wifi. Along with better air conditioning.
In dire needs of better beds.
But with that said location is quite amazing. And the team that work here are pretty incredible.
by A verified traveler
Posted 7 Jul 2021
by A verified traveler
Idyllic resort, with its own picturesque beach.
Posted 26 Apr 2020 on HotelsIdyllic resort, with its own picturesque beach. it has two swimming pools. Downside is that it's not easy to get to the nearby communities (eg Lonely Beach), especially at night because it's dangerous to walk along the roads. There are taxis, but the prices are extortionate at night. It's more suited to families and couples, who aren't bothered about going outside the resort at night.
by A verified traveler
Posted 28 Feb 2020 on Hotels
Comment from Hotel Management
29 Feb 2020 by KSB, Hotel Management
Thank u very much
by A verified traveler
Posted 7 Feb 2020 on Orbitz
Everything was great to start. Room beautiful, staff great, area nice but no hot water. Even when it worked it was Luke warm at best and the worst internet on the island . If it were not for Pam at the front desk who was wonderful this place would have gotten 2 stars from me.
It would have received 5 stars if the internet and hit water worked.
Thanks again for Pam she really tried to solve all problems.
Please if you are the owner and can read this fix these areas .
I have stayed at the sea view next door and they have great internet and hit water but the Siam bay is definitely more charming.
Comment from Hotel Management
8 Feb 2020 by Kasem Burungkura / Resort Manager, Hotel Management
Dear Anonymous
Thank you very much for choosing to stay at Siam Bay Resort, we are appreciative for taking the time to share your recent experiences on Orbitz.com following your recent stay.
We are delighted to read of your positive experience with our room, location and in particularly our helpfully staff Khun PAM.
The problems that you mentioned have been brought to the attention of our Management concern to perusal in particularly the hot water in the bath room and the Wi-Fi internet connection is needed to be improved urgently.
We admired of your kind comments as it helps us motivate our staff to continue to deliver great services by sharing these great customer stories with them.
We reviewed each of your comments and have taken appropriate action to resolve each issue and ensure these types of issues do not occur in the future.
We apologized for the inconvenience that this may have caused to you. The company is actively working to improve service levels and your feedback has proved to be invaluable. And sincerely hope that we will have an opportunity to welcome you again and to many more years of continued. We remain in the meantime.
With kind regards
by A verified traveler
Posted 24 Jan 2020 on Travelocity
Comment from Hotel Management
26 Jan 2020 by Reseptionist, Hotel Management
Thank you for your comment
by A verified traveler from London
Posted 17 Oct 2019
Beautiful resort with a private beach, good restaurant, and friendly staff. I got a great off-peak discount and stayed in one of the bungalows on the hill overlooking the sea - the view was amazing, and the room was spacious. One of the pools was being cleaned but it was no problem as I spent time in the infinity pool overlooking the ocean. The water is calm and clear and you can swim far out in the bay; you can also rent kayaks and row out to the island across the bay. The whole experience was beautiful and relaxing!
Comment from Hotel Management
18 Oct 2019 by Kasem Burungkura / Resort Manager, Hotel Management
Dear Jessica
Thank you very much for choosing to stay at Siam Bay Resort we are appreciated for taking the time to share your recent experiences on Expedia.com following your recent stay. We are delighted to read of your positive experiences with our rooms, and facilities provided,
We admired of your kind words as it helps us motivate our staff to continue to deliver great services by sharing these great customer stories with them who have made your holiday most enjoyable.
We appreciated your feedback as it helps us to improve and provide a better experience and sincerely hope that we will have an opportunity to welcome you again and many more years of continued. We remain in the meantime.
With kind regards
by A verified traveler
Posted 22 Jun 2019
Comment from Hotel Management
17 Jul 2019 by Apple, Hotel Management
Thank you for your recently stayed with us and appreciated for your review. Hope that you had a wonderful time during your vacation, and back home with safe. Look forwards to welcoming you back to our resort again in the near future. Sincerely,Ratinan Thongchan
by A verified traveler
Posted 22 Feb 2019
Comment from Hotel Management
5 Mar 2019 by Kay, Hotel Management
Dear Valuable Guests,
Thank you for your recently stayed with us.
Hope that you had a wonderful time during your vacation, and back home with safe.
Look forwards to welcoming you back to our resort again in the near future.
Sincerely,
Kay KreangKrai
General Manager
