Ratings based on 57 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2019
Comment from Hotel Management
16 Jan 2019 by Richy ...Owner, Hotel Management
To respond with one negative word "terrioble "helps no -one ....we work hard to give our customers happiness and find this kind of reply rather offensive
by A verified traveler from Taunusstein
Posted 13 Oct 2018
The Resort is rundown, not maintained at all. Poor service, no restaurant or bar. The bathroom was not clean (hair in shower, tampon in bin), the towels are yellow/brownish although they were supposed to be white. Dogs and their excrements all over the place/beach. No TV, only DVD rental. The wood planks around the pool urgently need renovation.
Comment from Hotel Management
16 Nov 2018 by ning , Hotel Management
the time you where here it was low season and we where builing up for high season we just signed a new contract with a one star michelin chef cook that no one can provide on the island . all your problem are being solved as we speak , we have new maintenace staff and the renovations on bungalow an pool area are already finished , what you forgot to mention is what our resort and team did for you to make up for these unconvinious while you where here , the extras coffees (liters ) transportations for free and so many more we did for you both, so we are very surpriced and disepoited that you even want to give a reaction like this . but no worries the time u where here and now are two different resorts with high class restaurant and services ,hopefully the next resort or hotel will be also as flexibles as ours with your late payments and demands many greetings mangement team
Recommended
for Everyoneby A verified traveler from Sydney NSW Australia
Good quiet small resort with great staff
Posted 14 May 2018Stayed for five nights while I did some scuba diving, handy to the boat pier so that worked for me.
Staff all friendly and very helpful, nice pool for a dip after a day out or just to sit and chill out by.
While an older resort I would happily stay again here when I visit Koh Chang.
by A verified traveler from thailand
Very relaxing
Posted 27 Apr 2018End of season so hotel showing signs of wear
Still very quiet and relaxing
Clean and staff helpful
Comment from Hotel Management
4 May 2018 by Richy, Hotel Management
Yes we will now be busy as usual at the end of season checking everything ...those jobs like a new curtain rings and painting etc have to wait till rooms are empty again...we simply could not get in as running at 95 % since December
by A verified traveler from bangkok
Too private for us.
Posted 15 Apr 2018No shops around hotel. Hotel restaurant not showing menus,close very fast. If restaurant close no place to eat...have to go buy some food by car.
Comment from Hotel Management
2 May 2018 by Richy, Hotel Management
Yes unfortunately we are about peace and privacy ....sadly it is difficult to find shops and privacy these days ....we have full menus available and the restaurant will stay open indefinitely if there are customers otherwise will shut at 10pm ....It would appear that you did not take advantage of our free service to Bang Bao pier, go and return ....lot's of restaurants aqnd shops in 4 minutes
by A verified traveler
Posted 5 Feb 2018 on Hotels
❤️🏡🛋
Comment from Hotel Management
6 Feb 2018 by Richy, Hotel Management
Thank you
by Michael
Great hotel, just don't eat dinner there.
Posted 9 Feb 2017 on HotelsGreat hotel and location.
The only negative was the restaurant for dinner... even some staff advised us to go elsewhere for dinner. We were tired and didn't feel like going elsewhere. Big mistake. The food was edible but it wasn't very good. We didn't make that mistake on the remaining nights. The waiter was great, it wasn't his fault the dinner food was subpar.
The breakfast at the hotel was great.
The service was excellent and the staff was very responsive to our needs.
The location of the restaurant is excellent, you can see both coasts from the tables, the environment is awesome, so not being able to enjoy the dinners there was disappointing.
Aside from that issue this place was great and we would return again.
by A verified traveler
Well run and great breakfast.
Posted 17 Jan 2017 on HotelsVery good.
by Mattika
Posted 8 May 2016 on Hotels
by A verified traveler
Worn out
Posted 22 Feb 2016
Pros: leaving
Cons: everything
Location: very little
mouse in my room kept me awake all night, Injured me leg when the rotten floorboard collapsed and I fell through the floor
