Ratings based on 132 Verified Reviews

4.2 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Mar 2020
Good location. Property is a little tired and could do with updating. Shower pressure is very low and almost impossible to get a descent shower. Pool could do with a good clean. Staff were friendly and helpful.
Comment from Hotel Management
20 Mar 2020 by ket, Hotel Management
thank you so much
5 out of 5
by A verified traveler

Posted 12 Jan 2020
Unfortunately, people who do not live in the hotel can use the sunbeds on the hotel's beach.
Comment from Hotel Management
11 Feb 2020 by Ket, Hotel Management
We order new for sunbeds .thank you for your comment
4 out of 5
by A verified traveler

grandview stay

Posted 23 Jul 2019 on Hotels
nice place, good staff, good location, good room and amenities, only downsides were the beach disappears at higher tides and the hotel should not advertise a double bed when they provide two singles put together
Comment from Hotel Management
2 Aug 2019 by Ket, Hotel Management
Thank you so much
4 out of 5
by A verified traveler

Posted 27 Feb 2019 on Hotels
Great location, steps from the pool. My son especially enjoyed stepping out the door and jump into the pool. Cleaning was ok, breakfast not great, the coffee awful but staff seemed friendly and service minded. There was no beach by the hotel but you could get to the sea by steps. Restaurants and shops very close by.
5 out of 5
by A verified traveler

Posted 17 Dec 2018 on Ebookers
Beautiful hotel right by the sea with lovely grounds to relax in.
4 out of 5
by A verified traveler from Tokyo

This traveler left a rating score only Posted 4 Sep 2018
5 out of 5
by A verified traveler from Tokyo

This traveler left a rating score only Posted 27 Aug 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Lovely, friendly hoel

Posted 5 May 2018
We booked 1 week with family. They left and we decided to stay another week as really enjoyed the stay. The beds are the most comfortable I have ever slept on and I have slept on many around the world. Better than my own. Management and staff were friendly and nothing was a bother. If I returned to Koh Chang I would stay again. There is a choice if pool or the sea a few steps away.
4 out of 5
by alan

Very good hotel

Posted 16 Dec 2017 on Hotels
The grand view is better than I expected .It is in a good location and the bungalow I was in was clean and well equipped .It only lacked a place to -put your case really .The staff were excellent and the grounds well maintained .I am now in a more expensive hotel on the island but would rather be in the grand view .Only real gripe is the breakfast for westerners was limited ,like most hotels here the Asian breakfast was much better .The wifi in the room was also very good .If I came back to Koh Chang I would stay in the Grand view especially at the price I paid a few months ago .
5 out of 5
by Martin

Loved it!

Posted 8 Aug 2017 on Hotels
Beautiful hotel. Felt really welcome. Great location.