Ratings based on 122 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2023
EXCELLENT STAFF.
by A verified traveler
Posted 1 May 2023
Right next to the beach, room was dated but for the price it was good value for money
by A verified traveler
A better hotel that some higher rated in Koh chang
Posted 17 Mar 2023 on HotelsGreat place, clean, friendly and staff were all amazing. I have stayed at higher rated hotels and had worse service so book this place as I would if I ever return to Koh Chang. I’d advise to book a deluxe double with balcony overlooking the pool and not any at hillside unless you’re on a tighter budget. We stayed room 409 and to note Wi-Fi box was right outside so perfect throughout stay.
by A verified traveler
2020 holiday
Posted 26 Jan 2020 on HotelsWe have been to Cookies hotel many times. The location is very close to the beautiful beach, restaurants and bars. Hope to return again.
Comment from Hotel Management
28 Jan 2020 by Bus, Hotel Management
Thank you very much for your feedback. And I hope you come back again.
by A verified traveler
Great hotel.
Posted 11 Dec 2019 on HotelsGreat hotel, wonderful staff, nothing was too much trouble. Will return again.
Comment from Hotel Management
13 Dec 2019 by attapon , Hotel Management
Thank you for your review. And we will all be waiting to welcome you again
by A verified traveler
Posted 10 Dec 2019 on Hotels
Comment from Hotel Management
10 Dec 2019 by attapon Klintub, Hotel Management
Thank you very much for your feedback, sir.
by A verified traveler
Posted 2 Dec 2019 on Hotels
Very good hotel with swimming pool, all extremely clean and lovely helpful staff .
Comment from Hotel Management
4 Dec 2019 by Bus, Hotel Management
Thank you very much for your feedback and I hope you will come back again.
by A verified traveler
Posted 1 May 2019
Comment from Hotel Management
3 May 2019 by Attapon Klintub, Hotel Management
Thank you, sir.
by A verified traveler from Kamloops bc
Posted 27 Nov 2018
They have a good breakfast and a nice pool area right on the beach
Comment from Hotel Management
30 Nov 2018 by Attapon Klintub, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay with us.
Recommended
for Everyoneby A verified traveler from Nong Khai, Thailand
Cookies Hotel to the Rescue
Posted 10 May 2018 on Orbitz
Pros: The staff, the beach, the surrounding restaurants. Stay here and you'll be glad that you did.
Location: Great restaurants and shopping are all within easy walking distance. Motorbike rentals are also available nearby.
We had originally booked two nights at the Awa Resort which proved to be a disaster. We moved the next morning to Cookies Hotel and found it to have a far superior beach and far superior management. Cookies Hotel is surrounded by outstanding restaurants all within easy walking distance. The same cannot be said about Awa Resort and dinner at their on site restaurant was a huge disappointment. Cookies is not a luxurious hotel but they will treat you as a valued guest; Awa Resort will not.
Comment from Hotel Management
19 May 2018 by Attapon Klintub, Hotel Management
Thank you very much for your review. And hopefully there will be another chance to welcome you.
