Ratings based on 173 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
A beautiful hotel overlooking an even more beautiful lagoon. We had a large room overlooking the lagoon and there are some huge suites.
The staff were all friendly and excellent. Norman was extremely helpful and happy to advise us on how to get the most from the time we had in Knysna, including an excellent restaurant recommendation.
by A verified traveler
Posted 29 May 2024
We just spent two nights at St James and we loved it. It it right in front lot the Knysna lagoon and offers a great boat ride to all guests, which we enjoyed. We were upgraded on arrival by the very kind staff who man the reception. Knysna is a very interesting destination, we loved the Two Heads excursion to the ocean. We recommend Dt James to all travellers to Knysna and we would like to thank the staff for the very profesional and kind atttitude.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Nice stop on garden route
Posted 22 Mar 2024 on HotelsExcellent stop in Knysna. Very good professional and helpful service. Have shared before and would return
by A verified traveler
Memorable experience
Posted 18 Dec 2023 on HotelsI felt a bit like royalty.... Such a pleasureable experience! And everyone goes out of their way to help you.... And the free boat ride of course was very nice!
by A verified traveler from Westhill
Posted 21 Oct 2023
Beautiful Hotel in a quiet location. Staff are excellent and trip on the hotel’s own boat is a bonus. Pools are both lovely and our room/suite was lovely with great views of the lagoon.
by A verified traveler
Posted 12 Sep 2023
We really enjoyed our stay here, we stayed in the Lady Anne Suite and it was amazing. The views over the lagoon were super and Sandy could not do enough for us. Was very helpful about suggesting activities for us and restaurants to eat in.
It's a little bit out of town but they can arrange transfer for you which are quite reasonable. We had a really great relaxing stay here.
by A verified traveler
Posted 12 Apr 2023
Lovely hotel right on the lagoon. We had a spectacular view from our room and it was so peaceful waking up to the sightband sound of the still lagoon.
Staff were excellent, very friendly and helpful. Breakfast was amazing too.
by A verified traveler
Posted 9 Feb 2023
Great staff and property. Large and immaculate rooms. A must stay place.
by A verified traveler
Posted 4 Jan 2023
Boat trip was awesome, staff amazing, drinks were outstanding, food was perfect. I will come here again, for sure!
