Ratings based on 26 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Haarlem
Posted 10 Oct 2023
Nice place to stay for a night or two
Comment from Hotel Management
13 Oct 2023 by Rensia Ellis, Hotel Management
Hello MichielThank you for taking the time to review Pumula Lodge. Hope to welcome you back in the hopefully near future.Take care and best regardsRensia Ellis
by A verified traveler
Posted 13 Dec 2022 on Hotels
Comment from Hotel Management
19 Dec 2022 by Rensia Ellis, Hotel Management
Hello AndrewThank you for taking the time to review Pumula Lodge, much appreciated. Trust you enjoyed the rest of your visit in South Africa.Seasons greetings to you.Kind regardsRensia Ellis
by A verified traveler
Perfect place to stay for an amazing time in Knysn
Posted 3 Jan 2021 on HotelsAbsolutely amazing stay.... Pemula lodge is the perfect place for a holiday in Knysna. With a spacious and well laid out room, beautiful balcony overlooking the stunning green garden and infinity pool.... you will not be disappointed at all. Rensia and Peter were great hosts and made sure our stay was as perfect as can be. I really enjoyed the fact that there is a communal kitchen which allows you to store your things in the fridge and warm things up in the microwave... everything is well thought of.
Comment from Hotel Management
6 Jan 2021 by Rensia, Hotel Management
Hello there Gareth and thank you for the excellent review, much appreciated. It was our pleasure hosting you and hope to welcome you back soon. Take care.
by A verified traveler
Fantastic stay in Knysna
Posted 16 Aug 2019 on HotelsVery nice accomodations and very friendly staff. Recommended.
Comment from Hotel Management
17 Aug 2019 by Rensia Ellis, Hotel Management
Hello Johannes
Thank your for your valued support and for taking the time to review Pumula Lodge, much appreciated.
Enjoy your visit in South Africa and look forward to welcoming you and your wife back in the hopefully near future.
Kind regards
Rensia Ellis
by A verified traveler
A real place of rest
Posted 27 Apr 2019 on HotelsWe felt well looked after.
Each day at breakfast, we were given lots off useful information about things to do and help too plan the day wad offered..... much appreciated
Comment from Hotel Management
1 May 2019 by Rensia Ellis, Hotel Management
Hello Guest
Thank you for taking the time to review Pumula Lodge, your positive comments are much appreciated.
We value your support and hope we can accommodate you in the near future.
Kind regards
Rensia Ellis
by A verified traveler
Couldn't ask for more
Posted 28 Dec 2018 on HotelsThe staff were outstanding, helpful & friendly. The garden view from all the rooms offered a tranquil and beautiful setting around the pool and everything was so well kept. The hosts seem to have thought of everything to make your stay a happy one.
Comment from Hotel Management
1 Jan 2019 by Rensia Ellis, Hotel Management
Hello Alan
May we wish you a healthy and prosperous new year.
Thank you for your valued support and for taking the time to review Pumula Lodge.
We are thrilled to hear that you enjoyed your stay which is of upmost importance to us.
Hope you welcome you back in the hopefully near future.
Kind regards
Rensia Ellis
by A verified traveler
Go on TREAT yourselves
Posted 2 Dec 2018 on HotelsThis beautiful 4star bed and beautiful breakfast it not rated high enough. Its absolutely fabulous overlooking a fabulous manicured garden and pool. It was such a pleasure staying there. It was sad to leave so early and not stay another night.
Comment from Hotel Management
3 Dec 2018 by Rensia Ellis, Hotel Management
Hello Sandra
Thank you for your valued support and for taking the time to review Pumula Lodge.
We are so thrilled to hear you enjoyed your stay and that is of utmost importance to us.
Take care and best regards
by A verified traveler
Old facility and uncomfortable e experience
Posted 29 Nov 2018 on HotelsPoor location and old facilities. When we visited it was 17 degrees in the night and there was no heating system available in the room. In the morning there was no warm water for shower. Generally poor experience.
Comment from Hotel Management
3 Dec 2018 by Rensia Ellis, Hotel Management
Hello Anonymous
Thank you for the review.
We are so sorry to hear of your dissatisfaction.
There was an extra blanket in your cupboard which hopefully you used. There is sufficient warm water, just takes a little longer to reach all the bathrooms.
Trust you enjoyed the rest of your holiday.
Kind regards
Recommended
for Everyoneby A verified traveler from Jhb
Beautiful peaceful lodge
Posted 20 Apr 2018Really great place to stay, the design, the location all excellent
Comment from Hotel Management
25 Apr 2018 by Rensia, Hotel Management
Dear Guest
Thank you for your support and for taking the time to review Pumula Lodge.
We are pleased to hear that you had an enjoyable stay with us.
Look forward to your next visit.
Kind regards
Rensia Ellis
by A verified traveler
Excellent location and hospitality
Posted 8 Oct 2016 on HotelsWe had a great stay here. The friendly hospitality was very welcome with excellent recommendations for restaurants and busting of the local area. Quiet location with tranquil garden home for loads of birds. We loved our stay here.
