Ratings based on 322 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 2 Nov 2024
Great location, great venue, friendly staff
by A verified traveler
Posted 20 Oct 2024
Nice place but a little careworn. Staff were lovely
by A verified traveler
Posted 1 Oct 2024
Basic hotel - in need of an upgrade and refurb, but well cared for.
Slightly understaffed, though helpful staff. Restaurant better than expected, though not a great atmosphere. Breakfast pretty good.
by A verified traveler
Posted 17 Sep 2024
Excellent and spacious rooms, friendly, helpful and professional staff, good food, superb breakfast, overall a wonderful hotel.
by A verified traveler
Posted 14 Sep 2024
Lovely calm ambience in the bar when we arrived
Super meal in the restraunt, Sue our waitress was knowledgeable and kind. Had a bit of banter too.
Room was spacious, clean and warm. The bed was very comfy.
Only did 1 night , but will definately use it again when we play local golf courses
by A verified traveler
Posted 7 Sep 2024 on Hotels
We were just stopping overnight before an early morning flight from Manchester. The hotel is in a beautiful setting and the rooms large and comortable. The staff were very helpful and arranged our transport from there to the airport for us.
by A verified traveler
Posted 27 Aug 2024 on Hotels
Not the best experience. Reception staff do not bother to acknowledge you are waiting to check in. She was on the phone but then continued to move pieces of paper around the Reception area. Still no acknowledgement to myself or the other person waiting.
Mattresses seemed quite old and sagging.
Then there was an unfortunate accident in the night. My grandson sleep walked ( not done since a toddler. Can only imagine he was disorientated. ) into to tv cabinet. The tv was on top as too big to fit inside.
It toppeled over and unfortunately broke.
I went to Reception early that morning to explain whst had happened. No one seemed to know what their policy was regarding the accident.
They confirmed my details and said they would call later.
They did and to my shock charged me £250 for an old tv. I was told that was the price and i had to pay it immediately in line with thier policy (which no one knew earlier.) I paid it even though i was shocked at the price. At no point did any staff ask if my grandson was ok.
I also suggested that they look at possibly putting the tvs on the wall in future to prevent this happening again. I was abruptly told thats not what they do.
This was a family room i stayed in my grandson is a teen. What if this happened to a young child?. My concern is that they had no interest in making the family room safer.
Like i said this was an accident. I understand damages need to be payed for but also found the price excessive.
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 9 Aug 2024 on Hotels
Nice clean hotel with large family suite. Very comfortable bedding and furnishings.
