Ratings based on 710 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
An overall pleasant stay. However we were put off by 3 men who complained about our children playing in the pool ( during the only 2 hours a day that the children were allowed in there ) It then turned out that the men complaining were waiters in the hotel. Due to these unpleasant staff members we wouldn’t return.
by A verified traveler
Posted 26 Dec 2024
Great stay for work. Many thanks!
by A verified traveler
Posted 6 Dec 2024
Great hotel, excellent staff and a wonderful breakfast
by A verified traveler
Posted 2 Dec 2024
Nice area.
Comment from Hotel Management
18 Dec 2024 by Cheryl Clough, Hotel Management
Dear Guest,Thank you for your feedback. I am so pleased that you enjoyed your visit and we hope to see you again very soon.Kind regards,Cheryl CloughHead of guest experience
by A verified traveler
Posted 26 Nov 2024
Great location for Knutsford. Parking was a little tight but doable. Staff were very friendly and breakfast was wonderful. Enjoyed having use of the pool. Room accessibility for guests with mobility needs could be a little better. Fresh milk available as self serve on each floor for tea and coffee was a nice touch.
Comment from Hotel Management
1 Dec 2024 by Cheryl Clough, Hotel Management
Dear Guest,Thank you for leaving feedback on your recent stay. I am pleased to read that you enjoyed your stay and the team looked after you well. I will discuss your comments with our head of facilities to see if there is anyway we can make improvements to our accessibility.I hope to welcome you back again soon,Kindest regards,Cheryl CloughHead of guest experience
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Cheryl Clough, Hotel Management
Dear Guest,Thank you for leaving a rating based on your recent visit. We hope to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience
by A verified traveler
Posted 23 Nov 2024
by A verified traveler from Batley
Posted 22 Nov 2024
Great as usual
Comment from Hotel Management
24 Nov 2024 by Cheryl Clough, Hotel Management
Dear Guest,Thank you for leaving feedback. I'm pleased to see that you have once again enjoyed your stay. We look forward to welcoming you back soon.Kindest regards,Cheryl CloughHead of guest experience
by A verified traveler
Posted 19 Nov 2024
Great places, will be back in the near future
Comment from Hotel Management
24 Nov 2024 by Cheryl Clough, Hotel Management
Dear Guest,Thank you for your great feedback. We look forward to welcoming you again soon.Kindest regards,Cheryl CloughHead of guest experience
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Cheryl Clough, Hotel Management
Dear Guest,Thank you for leaving us a 5 star review of your recent visit. I hope to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience
