Ratings based on 955 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The property was very clean and nice. The only complaint I have is that the walls seem very thin I could hear people above me and beside me.
by A verified traveler
Posted 14 Nov 2024
Amazing manager and crew!
Comment from Hotel Management
16 Nov 2024 by Gabbie, Hotel Management
Dear Grace, thank you for your recent stay, and thank you doubly for taking the time to leave us such a kind review. I am glad to see that you enjoyed your stay, and I am especially pleased that we were able to make a positive impact on your stay as a team. We hope to welcome you back soon, and, in the mean time, we wish you safe travels. Have a TRU-ly fabulous day!
by A verified traveler
Posted 5 Nov 2024
Didnt use the pool.
Comment from Hotel Management
8 Nov 2024 by Gabbie, Hotel Management
Dear Kenneth, thank you for your recent stay and for taking the time to give us your feedback. I am sorry to see that you were unable to utilize the pool while you were here, but I'm hopeful that you will be able to get in some pool time during your next visit. We hope to see you again soon, and, in the mean time, we wish you safe travels. Have a TRU-ly fantastic day!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Gabbie, Hotel Management
Dear Bronte, thank you for rating your recent stay. I am glad to see that it was a good one, and we hope to welcome you back soon. Until next time, we wish you safe travels. Have a TRU-ly lovely day!
by A verified traveler from Dayton
Posted 30 Oct 2024
Check in was super quick and easy. Very friendly folks at front desk. Room ready, clean and quiet.
Comment from Hotel Management
4 Nov 2024 by Gabbie, Hotel Management
Dear Nancy, thank you for taking the time to review your recent stay with us. I am pleased to see that you enjoyed your stay, and I am doubly glad to know that we were able to play a part in that positive experience as a team. We sincerely look forward to any opportunity to welcome you back for future stays. In the mean time, we wish you safe travels. Have a TRU-ly phenomenal day!
by A verified traveler
Posted 25 Oct 2024
Very friendly staff, super clean. First time staying at Tru and plan to stay at another Tru property on a future trip.
Comment from Hotel Management
28 Oct 2024 by Gabbie, Hotel Management
Dear Beth, thank you for the kind review! I'm glad to see that you enjoyed your recent stay, and we look forward to welcoming you back to Knoxville soon. In the mean time, we wish you safe travels. Have a TRU-ly fantastic day!
by A verified traveler
Posted 23 Oct 2024
New property, great staff, clean, comfy bed, great location while on the road.
Comment from Hotel Management
28 Oct 2024 by Gabbie, Hotel Management
Dear Mary, thank you for the kind review! I'm glad to see that you enjoyed your recent stay, and we hope to welcome you back to Knoxville soon. In the mean time, we wish you safe travels. Have a TRU-ly lovely day!
by A verified traveler from Manistee
Posted 23 Oct 2024
Wonderful! Very new, great market. Friendly staff.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Gabbie, Hotel Management
Dear Jeffrey, thanks for taking the time to rate your experience with us. I'm glad to see that you enjoyed your stay, and we hope to welcome you back soon. Have a TRU-ly lovely day and safe travels!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Gabbie, Hotel Management
Dear Alexis, thank you for your recent stay with us, and thank you doubly for taking the time to rate your experience. I'm glad to see that you enjoyed your stay, and I hope that you were able to take advantage of the full array of amenities during your stay, including the saltwater pool, pool table, and TOP IT breakfast. We hope to welcome you back soon, and, in the mean time, we wish you safe travels. Have a TRU-ly awesome day!