Ratings based on 978 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Esmeralda, We're sorry to hear your stay wasn't perfect. Please feel free to contact us directly to provide more details about your experience, so we can address any concerns you may have. We value your feedback and hope to welcome you back for an improved stay.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Theresa, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Reuben, We appreciate you taking the time to stay with us recently. Please feel free to reach out to us directly if you would like to share any feedback about your stay. We hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 27 Nov 2024
Didn't have the Jacuzzi suite available like we paid for got downgraded to simple room with no money refunded to us
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Colton, We apologize if your expectations were not met during your stay. We encourage guests to contact our management team directly for any concerns regarding room assignments. Your feedback is valuable for improving our services in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable experience.
by A verified traveler
Posted 27 Nov 2024
Bed was good. Shower was clean. Otherwise entire property is shabby. Cracked moldy looking walls and ceiling. Carpeting throughout is gross. Everything looks old. A $50 hotel charging $80.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Rob, We appreciate your feedback on our hotel. It's great to hear that you found the bed comfortable and the shower clean. Your comments about the property's condition will be shared with our team for their review. We strive to provide a comfortable stay for all our guests and regret that we fell short of your expectations during your visit.
by A verified traveler
Posted 25 Nov 2024
Front desk associate we awesome. Very friendly and helpful.
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Scott,We are delighted to hear that you found our front desk associate to be friendly and helpful during your stay. Our team takes pride in providing excellent service to all our guests. If there is anything else we can assist you with, please feel free to contact us.
by A verified traveler
Posted 21 Nov 2024
Good
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello SERGIO,We appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team directly to further discuss your concerns. Thank you for choosing to stay with us, we hope to welcome you back in the future.
by A verified traveler
Posted 19 Nov 2024
Amazing!
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Florence,We are delighted to hear that you had an amazing stay with us! Thank you for taking the time to share your positive feedback. Your kind words are truly appreciated, and we hope to welcome you back again soon.
by A verified traveler
Posted 19 Nov 2024
Wonderful people, lovely atmosphere, tasty breakfast and amazing manager
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Florence,We are delighted to hear about your positive experience with our team, ambiance, breakfast, and management. Your kind words are truly appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 15 Nov 2024
Our stay was great.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Miller,We are delighted to hear that you had a wonderful time during your stay with us. Thank you for sharing your positive feedback! Should you have any future travel plans, we would love to welcome you back for another enjoyable experience.
