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Quality Inn

2.5 star property
Hotel in Farragut with free breakfast and a fitness center

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Photo gallery for Quality Inn

Premium bedding, Select Comfort beds, in-room safe, desk
Free daily continental breakfast
Exterior
Fitness facility
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
11717 Campbell Lakes Drive, Farragut, TN, 37934

What's nearby

  • Turkey Creek Shopping Center - 2 min drive - 3.0 km
  • Tennova Hospitalist Group - 4 min drive - 4.0 km
  • Fox Den Country Club - 6 min drive - 4.1 km
  • Pellissippi State Community College - 10 min drive - 10.4 km
  • West Town Mall - 10 min drive - 14.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn

Hotel located in Knoxville West
You can look forward to free continental breakfast, a library, and dry cleaning/laundry services at Quality Inn. Free WiFi in public areas is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • Swimming pool
  • Free self parking
  • Express check-out, express check-in, and multilingual staff
  • Free newspapers, a TV in the lobby, and a 24-hour front desk
Room features
All 50 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and free weekday newspapers.
More amenities include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • 27-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Similar properties

Lobby sitting area

Travelodge by Wyndham Knoxville West

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, 1,000 reviews
The price is P3,749
P4,395 total
includes taxes & fees
Jul 16 - Jul 17
Travelodge by Wyndham Knoxville West

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM

Property is also known as

Americas Best Value Inn Turkey Creek
Americas Best Value Inn Turkey Creek Hotel
Americas Best Value Inn Turkey Creek Hotel Knoxville West
Americas Best Value Inn West Knoxville Turkey Creek
Rodeway Inn Motel Knoxville
Rodeway Inn Knoxville
Quality Inn Hotel
Quality Inn Farragut
Quality Inn Hotel Farragut

Frequently asked questions

Does Quality Inn have a pool?

Yes, this property has a pool. Pool access is from 9 AM–10 PM.

Is Quality Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in begins at 3 PM.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Located in Knoxville West, this hotel is within 2 mi (3 km) of Regal Pinnacle, Topgolf Knoxville, and Turkey Creek Shopping Center. Putt Putt Golf and Games and Tennova Hospitalist Group are also within 3 mi (5 km).

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Quality Inn Reviews

Reviews

4.8
Rating 10 - Excellent. 6 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 16 out of 83 reviews
Rating 4 - Poor. 21 out of 83 reviews
Rating 2 - Terrible. 29 out of 83 reviews

4.4/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Calvin

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for
Stayed 1 night in Apr 2025

4/10 Poor

Brittney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a room for two nights, it was fairly inexpensive and convenient to the venue we were going to. When we arrived the front desk staff was very friendly & gave us the room keys. Our room was on the back side of the building on the bottom floor (unsure if that is relevant to the problem) and when we opened the door, the smell of body odor/stale cigarette smoke/mold/mildew was like a punch to the face. We were running late for a dinner so we decided to get ready in the room anyway & would make a decision once we came back…thought maybe turning the air on for a bit would help circulate the stale air. When we got back the smell was even worse, & when I checked around the bedding there was mildew under the mattress. The clothing that we had left hanging smelled like the room, it was just downright gross. We checked out that same night and found another place. The front desk staff was very nice and refunded one night, but didn’t question why we were leaving/unhappy with the room and didn’t offer a different room or accommodation, so that makes me think it happens often. The property itself was poorly maintained, & i honestly don’t think I would not have felt safe there if my husband was not with me. The WiFi was completely open (no password) which is also incredibly sketchy to me.
Stayed 2 nights in Apr 2025

2/10 Terrible

Dajo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poultry

The standard has dropped not good for habitation. Came late so managed to spend the night
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Health Department should shut down this bio hazard

Disgusting! Blood on curtains, cigarette ashes on the floor, stained comforter, wall peeling from water damage, leaky faucet, smelled musty and smoky.
Stayed 1 night in Oct 2021

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so disgusting that we left 2 days into our week stay and paid for another place to stay. We saw 3 different rooms at this motel and they just kept getting worse. If you like mold, bugs, and a dirty room then this is the place for you. PSA they have ONE MAN to clean this entire motel, just one.
Stayed 4 nights in Oct 2021

6/10 Okay

Darlene A.

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place hasa lot of work that need to be done. When I walked in the room assigned to me, I smelled mold. Look in the bathroom right away, and there it was all around the bath tub. I asked to be moved right away.
Stayed 2 nights in Oct 2021

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

patricia

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than basic

Based on the price and location, I didn't expect much. But I was surprised at how accommodating the staff was with my questions and the assistance they provided while helping me park my moving truck and the car-carrier attached. Also, the a/c worked very well, so I couldn't have asked for much more.
Stayed 1 night in Jul 2021

8/10 Good

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Lizette

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump! Trash and cigarette butts all over,couldn't take a shower ,unable to regulate hot and cold.People hanging outside 4am.
Stayed 1 night in Jun 2021

2/10 Terrible

Pamala A

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Jesse

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book this hotel

We booked the non smoking room,we got in so tired from a very long ride and decided to bare with the smell, took 2 hrs rest then took shower then we found out towels are all stained looks like unwashed terrible terrible dried ourselves with hair dryer.and that gave us the reason to double check our bedsheets pillows and found out stained yellowish and nasty nasty colors with cigarette holes all over, dust in every corner of the room handle-cap handle at the shower is broken.We asked for a replacement of our sheets towels and Lysol, too tired to move to different hotel since it was too late…my wife replaced the sheets and sprayed Lysol all over the bed and the entire room.In this pandemic time all the guests wanted is a clean and comfortable room to stay, in between our tiring travels,but this hotel is not after their guests health and comfort they don’t care if they’re the carrier of the virus because of what they give their guests…unbelievable
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Poor

No hot water. Shower heads not completely functional. Hair dryer did not operate. Tv remote not operational. No USB port to charge a cell phone. When i told the front desk at check out, she did not want to write down the issues i pointed out. Also door to the room not very safe with the type of locks on it.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ended up changing rooms the first Room was so terrible, stained sheets. Turned on the shower in the morning and it reaked of BM water wouldn't drain. No wash cloths in second room, one in first room, beds made TERRIBLY! Sheets in second room "Staind" (probay dirty like the first room) NEVER AGAIN
Stayed 1 night in May 2021

4/10 Poor

Teressa

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay here!

We made a reservation for one king bed, non smoking. We get there, the room they have is two double beds. Walk in the room, previous smoker! Towards evening, the toilet quits flushing..in the morning the bathroom sink wouldn’t drain nor would the bathtub. Spiderwebs hanging down, didn’t see them until the morning. Upon checking in I noticed a sign “certified bed bug free”. That made me feel good. Now I know why they needed to hang the certificate to begin with. Hotels.com needs to remove them from the list until they make some necessary changes. Yes, we could have left. The remaining hotels were twice the price, if not more. When we checked out, they didn’t even care we had problems.
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outside looked old. Inside had been remodeled but not well.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
leaky tub (changed to a different room), leaky toilet (fixed), internet not working (fixed), TV not switching on (fixed), strong cigarette smell (not fixed), no sugar for coffee (not fixed), bed sheets with cigar burns (not fixed), missing smoke detector (fixed). They charged $117 for this pitiable room which is adding insult to the injury.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room the ceiling was leaking in 3 different places, one of which was on the bed, so the whole bed was soaking wet. I had my 2 14 year old girls with me and I was very disgusted by how the room looked & smelled. The fire alarm had been ripped off the wall and it was filthy. The pillows were stained yellow along with the towels and bedding. We probably could have gotten by with the room for the few hours we needed it, but one of the beds was soaked. That is not acceptable and we went to the front desk. We told them about the issue and of course they had no other rooms left, so we left with the reassurance that the manager would call us later that morning, which never happened. In total I was at this hotel for an hour. I want my money back and I can not get any help from anyone. DO NOT STAY HERE!
Stayed 1 night in Mar 2021

8/10 Good

Tabatha

Liked: Staff & service
Disliked: Cleanliness
The worker was very nice ,but seems like its in a bad neighborhood, we had 20 coos at the hotel .for someone.
Stayed 3 nights in Mar 2021

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities

Bad Room

This by far was the dirtiest hotel we stayed in during our trip. 1) Pillow case was dirty - recent stains not old aged marks. 2) No towels in the room. 3) No hot water for the in room hot tub - apparently Hot Water Heater is on a timer and doesn't work after 6:00 pm. 4) Toilet paper - roll had less that 15% left and no fresh roll in the room. 5) No coffee for the in room coffee maker. 6) TV Remote didn't operate the TV. 7) Black mold (appearing) stain on bathroom ceiling. 8) Broken mirrors. The only bright spot was Pam the Delk Clerk who was doing laundry at 8:00pm because the Housekeeping staff didn't do it. To bad she's leaving.
Stayed 1 night in Mar 2021

4/10 Poor

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

It looked unclean. The tub faucet had a stream flowing when off. No ice machine. Room was in very bad repair. Trim missing, no extra lock on door and privacy curtain half off rod. I felt very uncomfortable there and tried not to touch anything. At the price I excepted much much better.
Stayed 1 night in Mar 2021