Ratings based on 985 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Dirty Kenton bathroom floor. Previous people stuffing left behind
by A verified traveler
Posted 24 Nov 2024
It was disgusting. Mold everywhere in the room.. stains on sheets and towels. Which we did NOT use or sleep on. Huge crack in the door where cold air poured in. Absolutely gross. Stay clear. I will never go back again.
by A verified traveler from Aliso Viejo
Posted 13 Nov 2024
Staff was very friendly and helpful. Property was in very poor condition. Room has cobwebs in ceiling in corner by door. Floor was dirty. Trash cans around building were routinely overflowing, cigarette butts in several locations. On first walk to our room (upstairs), rough group of guys sitting on stairs drinking beer, cussing, smoking. Light switch in room non-operational, known to turn on lamp missing. Hair on bathroom floor in corners upon first arrival. Shower was very nice though.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 1 Nov 2024
I booked this room on the wrong day. I canceled it on the very next day. I still have yet to receive my refund for the room. I called quality Inn about my refund and I was called dumb by the person who works there. I will never use Expedia again and I definitely won’t ever book a quality in.
by A verified traveler
Posted 26 Oct 2024
This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
by A verified traveler
Posted 5 Oct 2024
