Ratings based on 147 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
More breakfast options and offer hot breakfast. Also, better cleaning.
Comment from Hotel Management
17 Jan 2025 by Hotel Manager, Hotel Management
Dear Victoria,Thank you for your feedback. We appreciate your suggestion for more breakfast options and a hot breakfast, and we will review ways to improve our offerings. Cleanliness is also a top priority, and we will address this with our housekeeping team. We hope to provide a better experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Hotel Manager, Hotel Management
Dear Clyde,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jan 2025
Very nice place
Comment from Hotel Management
14 Jan 2025 by Hotel Manager, Hotel Management
Dear Bruce,Thank you for your kind words! We're delighted to know you found our hotel to be a very nice place. We hope to welcome you back soon and make your next stay just as enjoyable.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Hotel Manager, Hotel Management
Dear Willie,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 11 Jan 2025
I’m enjoying
Comment from Hotel Management
11 Jan 2025 by Hotel Manager, Hotel Management
Dear Md Ashiful,Thank you for your fantastic rating! We’re delighted to know you’re having a 5/5 experience. Your satisfaction is our greatest reward, and we hope to continue exceeding your expectations during your stay.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jan 2025
Not a thing! I filed an ADA complaint against themanx the night clerk! High fives to Expedia for getting us into another hotel at last minute!
Comment from Hotel Management
9 Jan 2025 by Hotel Manager, Hotel Management
Dear Robert,We’re sorry about your experience and deeply regret any inconvenience caused. Ensuring accessibility and respectful service is a priority, and we will review this situation immediately. We're glad Expedia assisted you, and we hope for the chance to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jan 2025
The girl up front desk was very sweet an helpful
Comment from Hotel Management
4 Jan 2025 by Hotel Manager , Hotel Management
Dear Robin,Thank you for your kind words. We're thrilled to hear that our front desk team made such a positive impression. We’ll be sure to pass along your compliments. Looking forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Hotel Manager, Hotel Management
Dear Andrea,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Dec 2024
Staff was nice. Bathroom was not clean. Did not feel safe.. people running around and being loud.
Comment from Hotel Management
29 Dec 2024 by Hotel Manager, Hotel Management
Dear Bernadette,Thank you for your feedback. We're glad our staff made a positive impression during your stay. However, we sincerely apologize for the cleanliness and safety concerns you experienced. Your comments about the bathroom and disruptive behaviour will be addressed to enhance the overall guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
18 Jan 2025 by Hotel Manager, Hotel Management
Dear Kerry,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
