Ratings based on 459 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Guest Services Manager, Alyssa Kuta, Hotel Management
Dear Korina, Thank you for sharing about your experience at the Courtyard Knoxville Downtown. We hope to welcome you back soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Alyssa Kuta, Guest Services Manager, Hotel Management
Dear Christopher, thank you for sharing bout the your experience at the Courtyard Knoxville Downtown! We are thrilled to hear you enjoyed your stay with us! I will be sharing your response with my team as a way of celebrating the amazing service we provided! We do hope to welcome you back the next time you're in the area!
by A verified traveler
Posted 8 Nov 2024
Outstanding service and clean room
Comment from Hotel Management
10 Nov 2024 by Alyssa Kuta, Guest Services Manager, Hotel Management
Dear Kelly, thank you for sharing bout the your experience at the Courtyard Knoxville Downtown! We are thrilled to hear you enjoyed your stay with us! I will be sharing your response with my team as a way of celebrating the amazing service we provided! We do hope to welcome you back the next time you're in the area!
by A verified traveler from Bellevue
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Alyssa Kuta, Guest Services Manager, Hotel Management
Dear Kevin, thank you for sharing bout the your experience at the Courtyard Residence Inn Knoxville Downtown! We are thrilled to hear you enjoyed your stay with us! I will be sharing your response with my team as a way of celebrating the amazing service we provided! We do hope to welcome you back the next time you're in the area!
by A verified traveler
Posted 8 Nov 2024
Nice location to be able to walk to everything easily. Nice room. Nice people.
Comment from Hotel Management
10 Nov 2024 by Alyssa Kuta, Guest Services Manager, Hotel Management
Dear Linda, thank you for sharing bout the your experience at the Courtyard Residence Inn Knoxville Downtown! We are thrilled to hear you enjoyed your stay with us and our location! I will be sharing your response with my team as a way of celebrating the amazing service we provided! We do hope to welcome you back the next time you're in the area!
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Alyssa Kuta, Guest Services Manager , Hotel Management
Thank you for sharing about your stay! We hope to welcome you back soon!
by A verified traveler from Raleigh
Posted 8 Oct 2024
Excellent!
Comment from Hotel Management
22 Oct 2024 by Alyssa Kuta, Guest Services Manager , Hotel Management
Thank you for sharing about your stay! We hope to welcome you back the next time you're in Downtown Knoxville!
by A verified traveler
Posted 29 Sep 2024
Staff was super nice and I liked the area around the hotel.
Comment from Hotel Management
22 Oct 2024 by Alyssa Kuta, Guest Services Manager , Hotel Management
Thank you Davis for sharing about your stay! We are thrilled to hear that you enjoyed the property and the staff was so accommodating! We do hope to see you again!
by A verified traveler
Posted 26 Sep 2024
Everything was great. Don't like the charge for parking, but it is expected.
Comment from Hotel Management
22 Oct 2024 by Alyssa Kuta, Guest Services Manager , Hotel Management
Thank you for sharing about your stay! We are happy to hear that you enjoyed the property! I do understand how you feel about the parking, however we do base our prices on the market. We do hope to see you again!
by A verified traveler
Posted 25 Sep 2024
Front desk staff did a super job.
Comment from Hotel Management
22 Oct 2024 by Alyssa Kuta, Guest Services Manager , Hotel Management
Thank you Ben for sharing about your stay! I am thrilled to hear my front desk staff was so accommodating and friendly to you! We hope to see you back again!
