Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chesterfield
Posted 22 Nov 2024
Clean room - Friendly staff
by A verified traveler
Posted 22 Nov 2024
It was fine
Comment from Hotel Management
22 Nov 2024 by Hotel Manager , Hotel Management
Dear Gary,Thank you for your review. We're glad to hear that your stay was fine. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
by A verified traveler from St Paul
Posted 21 Nov 2024
Affordable, safe and clean.
Comment from Hotel Management
22 Nov 2024 by Hotel Manager , Hotel Management
Dear Poorva,Thank you for your kind review. We’re so glad to hear that you found our hotel affordable, safe, and clean. We strive to provide a comfortable environment for all our guests and appreciate your feedback. We look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
April is great at check in
Remembers you
Comment from Hotel Management
20 Nov 2024 by Hotel Manager , Hotel Management
Dear Christopher,Thank you for your kind words. We're so glad to hear that April made such a positive impression during your check-in. It’s wonderful to know she made you feel welcomed and remembered. We’ll be sure to pass along your compliments to her. We look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Great area, Breakfast was convenient and amazing.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager , Hotel Management
Dear Anfernee,Thank you for your great feedback! We're so glad to hear you enjoyed the area and found the breakfast convenient and amazing. We strive to provide a wonderful experience, and it's great to know we met your expectations. We look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for the perfect rating! We're thrilled to hear you had an excellent stay. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Perfect place for our stay. Close to food and the areas we wanted to visit
Comment from Hotel Management
10 Nov 2024 by Hotel Manager , Hotel Management
Dear Jason,Thank you for sharing your feedback. We're so happy to hear that our location was ideal for your visit and that you found everything you needed nearby. It's always our goal to provide a convenient and enjoyable experience, and we’re thrilled we met your expectations. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Everything about this room was really clean ! We liked that it was quiet and that it had a microwave and a refrigerator in the room.
We did not like that the sink was outside of the bathroom. There are some things that when you're using the restroom you need the sink for. I also did not like the water pressure in the shower. It was absolutely horrible. Also, the beds were hard. I also found it extremely unhospitable that a front desk staff member was knocking on our door at 11:00 sharp to make sure that we were checking out. It's almost like she was standing outside of our door at 10:59, ready to knock at 11:00. We felt so Uninvited at that point. And all the many years that I have stayed at hotels, this has never happened to me, even during times that were about 10 minutes late checking out.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Christy,Thank you for sharing your experience with us. We're pleased to hear that you found your room clean and appreciated the quiet environment, along with the convenience of having a microwave and refrigerator. However, we sincerely apologize for the issues you encountered with the sink placement, water pressure, and the early check-out knock. Your comfort and satisfaction are important to us. We will address your concerns with our team to ensure a more welcoming environment for our guests in the future. We hope to provide you with a better experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
A clean modern hotel and a good price. Friendly staff also
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind review! We're delighted to hear that you appreciated our clean, modern facilities, friendly staff, and competitive pricing. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
This property has been partially updated but only cheaply. It’s like they just painted over the rust and old stuff and that was it. The carpets are disgusting. Smells old and musty. The staff were nice and they had a lot of options with their breakfast that I haven’t seen at other hotels. Not sure I would stay here again but it wasn’t horrible.
Comment from Hotel Management
31 Oct 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for sharing your feedback. We're glad to hear that our staff provided you with a nice experience and that you enjoyed the variety of breakfast options. However, we apologize for the condition of the property and the carpets, as well as the musty smell. Your comments are valuable to us, and we will address these issues with our management team to improve future stays. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
