Ratings based on 965 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
3 out of 5
by A verified traveler

Posted 2 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Jeff., Hotel Management
Dear Lauren,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jeff,Guest Service Manager.
4 out of 5
by A verified traveler

Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Jeff, Hotel Management
Dear Douglas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyJeff,Guest Service Manager.
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Staff were very friendly and helpful. It is very close to bus links to Liverpool City Centre and the motorway network. Breakfast was a good choice of hot and cold food and unlimited coffee. Room was a good size and comfortable. A very good stay overall.
Comment from Hotel Management
21 Dec 2024 by Jeff, Hotel Management
Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyJeff.,Guest Service Manager.
4 out of 5
by A verified traveler

Posted 16 Dec 2024
Staff are hard working and very helpful. Could have done with better dining options for the prices we paid for dinner; we felt we paid resturant prices for Anfield stadium quality food.
Comment from Hotel Management
21 Dec 2024 by Jeff., Hotel Management
Dear Sam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyJeff,Guest Service Manager.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Friendly staff
Comment from Hotel Management
17 Dec 2024 by Jeff, Hotel Management
Dear Jo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyJeff,Guest Service Manager.
4 out of 5
by A verified traveler

Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Jeff, Hotel Management
Dear Anna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyJeff,Guest Service Manager.
5 out of 5
by A verified traveler

Posted 9 Dec 2024
Friendly and helpful staff , clean rooms
Comment from Hotel Management
11 Dec 2024 by kaitlyn , Hotel Management
Dear Sand,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyKaitlyn
4 out of 5
by A verified traveler

Posted 8 Dec 2024
Was worried after reading posts but was pleasantly surprised
Comment from Hotel Management
11 Dec 2024 by Kaitlyn , Hotel Management
Dear Arwyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyKaitlyn
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Fantastic hotel and the staff were amazing.
Comment from Hotel Management
4 Dec 2024 by Kaitlyn, Hotel Management
Dear Jason,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyKaitlyn