Ratings based on 147 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Des Moines
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Lin,It’s great to hear that you had a positive experience during your stay! We’re thrilled that our efforts to provide a comfortable and enjoyable environment met your expectations. Your feedback is truly valuable to us, and we’re glad you took the time to share it. If there’s anything we can do to make your next visit even better, please feel free to let us know. Looking forward to welcoming you back soon.SincerelyHotel Manager
by A verified traveler
Not giving deposit back
Posted 24 Jun 2024 on HotelsThis place was cool up u till I tried receiving my deposit back I was treated rudely asked to show my Service Dog Papers which is very Illegal and Hung up on basically denied my deposit even tho the room was cleaned of all trash and everything........they will never ever get my business again besides that it was nice and comfortable
Comment from Hotel Management
26 Jun 2024 by Hotel Manager, Hotel Management
Dear Gerard,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager
by A verified traveler
Basic room
Posted 17 May 2024 on HotelsThe room was very basic and not very clean. The air conditioner was loud but effective. The bathroom was tiny. The shower was good, though, with good hot water and pressure. The TV worked and there was a small fridge. No closet.
Comment from Hotel Management
17 May 2024 by Hotel Manager, Hotel Management
Dear Angela, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Hotel Manager , Hotel Management
Dear Tina,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2023
This place is trash
by A verified traveler
Posted 24 Sep 2023
I loved how nice the staff was, she was super sweet and helped with whatever my partner and I needed. The room itself overall was fine, but slowly we found dirt or trash around the room that did not belong to us. And there was a blood stain in not only the top sheet but the fitted as well. The toilet the last two days of our trip decided to stop flushing entirely, we had to use the restroom at local restaurants or gas stations.
by A verified traveler
Posted 1 Sep 2023
by A verified traveler
Posted 21 Aug 2023
The windows were extremely dirty. Weeds were over grown around two sides of the building that was not immediately visible to the public. There is a railroad 100 yards to the south of this property. Average two hour intervals from the trains 24 hrs./day. 100 yards to the north is a divided 4 lane highway. The presumed owner/ operator needs to be aware that the mask mandate has been lifted. This person acted horrified to interact with the public. Asked for two exta pillows
Deer in the headlight look. They did bring ONE pillow. Said they would check to see if they could round one up. Heres the kicker.. my vehicle and 3 others were the only one on the property of a 20 unit motel. You decide from here.🙃
by A verified traveler
Posted 17 Aug 2023
by A verified traveler
