Ratings based on 608 Verified Reviews

3.4 out of 5
89% of guests recommend
3.8 Room cleanliness
3.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Nov 2024
This property was extremely disappointing. The apartment smelled like a pack of cigarettes this includes the beds, sheets, towels, etc. (this place is a “non-smoking” building), the sliding doors were left unlocked and opened when we first walked in, the sink was not draining and also leaked the following day, curtains stained, light/blind switch covers missing, glass in the cupboards were dirty, we found condoms under the bed, headboard faux leather is peeling, mattresses looked like they had little dirt balls under the bed sheets. I expressed the state of the apartment to the property and they said they would clean the room and we saw the cleaning lady when we left in the morning and we came back at night and nothing was done.
3 out of 5
by A verified traveler

Posted 9 Nov 2024
Sink in bathroom is clogged
4 out of 5
by A verified traveler

Posted 31 Oct 2024
No parking
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
2 out of 5
by A verified traveler

Posted 14 Sep 2024
ok to stay
3 out of 5
by A verified traveler from Birmingham

Posted 27 Aug 2024
Quite a strange place. The room itself was fine; spacious and clean. The windows had been left open so there were mosquitos to contend with, there was a thermostat on the wall but it didn’t do anything. Access is through a self service point outside the front door, you check in with a code that is emailed to you then it shows the room code on the screen. The display is quite big and there is no privacy so there were some people stood around outside who could just see the code and as this is the access to the room, it didn’t feel very safe. Overpriced for what it was.
2 out of 5
by A verified traveler

Posted 24 Aug 2024
No AC (as I thought I'd requested) so we had to keep windows open at night. Which then led to loud talking and smoke from neighbors all night. The bed hardly had a bottom sheet and it has hair from previous guests on it along with small, flat pillows. I only saw the area late at night, as we arrived late and left early. There were a lot of people out at night but I wasn't scared, if that helps.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024
5 out of 5
by A verified traveler

Posted 2 Aug 2024
property is quiet, accessible to transportation, clean and good space and close to airport
1 out of 5
by A verified traveler

Do not recommend

Posted 1 Aug 2024 on Hotels
The worst thing was the sheets on one bed were disgustingly dirty. The headboard on the other bed was very dirty and the faux leather was worn out. The curtains were very dirty and have clearly not been cleaned for a very long time. The patio is large but there were no chairs to sit outside and there was grass growing in between the tiles. Again it is clear no one is taking care of this property. There is no air conditioning which made the stay even worse. The security in this building is not good. Although the front door required a login the back door was open all day until I closed it.