Ratings based on 23 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 25 Dec 2024
Great place, lovely team on the front desk.
Comment from Hotel Management
29 Dec 2024 by Afzaal Sikander, Hotel Management
Dear Michael,Thank you for your kind review! We're thrilled to hear that you had a great experience with our team at the front desk. Your positive feedback is greatly appreciated. We look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 25 Dec 2024
Perfect
Comment from Hotel Management
29 Dec 2024 by Afzaal Sikander, Hotel Management
Dear Xi,Thanks for your kind feedback. Best regards,
by A verified traveler from Ramat Hasharon
Posted 25 Dec 2024
Found a used toothpick in the room - the answer from the property was that they clean the area once a week
Comment from Hotel Management
29 Dec 2024 by Afzaal Sikander, Hotel Management
Dear Hagay,Thank you for sharing your feedback. We sincerely apologize for the oversight in your room. This is certainly not the standard we strive for, and we are addressing the matter with our housekeeping team to ensure that such issues do not occur again. We appreciate your understanding and hope you will give us another opportunity to provide you with a more pleasant stay.Best regards,
by A verified traveler from Hayward
Posted 24 Dec 2024
I loved our stay here.
Comment from Hotel Management
24 Dec 2024 by Front Office, Hotel Management
Dear Melinda,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards
by A verified traveler
Posted 22 Dec 2024
close to airport
Comment from Hotel Management
24 Dec 2024 by Front Office, Hotel Management
Dear JP,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards
by A verified traveler
Posted 21 Dec 2024
Perfect for our early flight
Comment from Hotel Management
21 Dec 2024 by Afzaal Sikander, Hotel Management
Dear James,Thank you for your positive review! We’re delighted to hear that our hotel was perfect for your early flight. We look forward to welcoming you back in the future. Best regards,
by A verified traveler
Posted 21 Dec 2024
C
Comment from Hotel Management
21 Dec 2024 by Afzaal Sikander, Hotel Management
Dear Jean-Pierre,Thank you for your positive review! We’re delighted to hear that our hotel was perfect for your early flight. We look forward to welcoming you back in the future. Best regards,
by A verified traveler from Raleigh
Posted 20 Dec 2024
We got in at 10 pm and it took more than one hour to check in. We had a short night (kind of the nature of these type of hotels) which was made shorter by a very inefficient check in process. Online was simply impossible.
Comment from Hotel Management
21 Dec 2024 by Afzaal Sikander, Hotel Management
Dear Carlos, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the check-in process. A delay of over an hour, especially after a late arrival, is not the standard of efficiency we aim to provide. We understand that time is of the essence for our guests, particularly in airport hotels, and we regret that this impacted your stay. Your feedback will be shared with our team to improve our check-in process and ensure a smoother experience for future guests. We hope you’ll consider giving us another chance to provide the efficient and seamless service you deserve. Best regards,
by A verified traveler from Basel
Posted 19 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Afzaal Sikander, Hotel Management
Dear Joanne,Thank you for your positive review! We’re delighted to hear that our hotel was perfect for your early flight. We look forward to welcoming you back in the future. Best regards,
