Kłopotnica Vacation Rentals

"Hotel je velice zastaralý. Před 20 lety byl učitě fajn, ale nyní to je špatné. Jídlo v restauraci málo teplé, než donesete ke stolu, je studené. K večeři si nelze objednat pití. Naprosto nevyhovující časy podávání jídel. Snídaně až od 8 hodin. Horší je to u večeří, ty jsou jen 17-19h. V zimě by to bylo OK, když je v 16h tma, ale v letní sezoně? Také by bylo fajn, kdyby přišel email, že v den příjezdu je večeře jen do 19h. My přijeli v 18.30h a recepční mne ani neupozornila, že se máme jít nejdříve najíst a až pak na pokoje. Recepční ani servírky něchtěly mluvit anglicky, jenže já polsky 100% nerozumím. Ani mi neřekla, že mají boční vchod do patra mínus 1, odkud jede výtah. Takže jsme museli všechny kufry a tašky vytáhnout po 20 schodech z recepce do patra "0" k výtahu. Až večer jsme si to sami zjistili. Základní informace měli vytištěné v češtině. Měli jsme 3 pokoje a dali nám je ve dvou patrech a upravit to nešlo. Noční stolky drží silou vůle. Matrace proleželé. Zárubně našich dveří sotva drží u zdi. Úklid v sobotu neprobíhal, i když na webu je psáno, že je úklid denně. Ohledně bazénu by bylo dobré, od kolika do kolika hodin probíhá plavecký trénink dětí, aby se tomu hoteloví hosté vyhnuli. Lokalita je hezká, výhled z horní terasy také."

"Lovely property perfect location and great food. The only fault I would say is the sofa bed not suitable for sleeping and the mattresses on the bed are so hard I was struggling to sleep.but overall perfect stay."

" Hotel Savoy is a true gem — cozy, elegant, and perfectly located in the heart of the mountains. The staff is incredibly welcoming, the rooms are spotless and stylish, and the food is delicious. The spa is a relaxing bonus after a day of adventure. We didn’t want to leave and can’t wait to come back! "

"A beautiful, modernly furnished hotel, perfectly clean, with very helpful staff, a rich selection of food for breakfast and dinner, and a wonderful wellness area."

"Great location, quiet and comfortable ! Thank you so much team Harmony!!"

"Nice hotel, good spa, excellent breakfast"

"The main highlight is of course aquapark, nothing more impressive to look in this hotel. Despite 3-stars level the staff at the reception desk could be more friendly and customer-oriented. We had a chance to talk to Konrad and it was not the most pleasant one that we faced in our life. Beds are to soft and we had a back ache after the first night but this is individual and people who prefer soft ones may like it. Sauna area as well as the whole aquapark is closed after 8pm so this might be a disadvantage for adults wishing to use sauna in the evening. It's ok for a short trip like 3-4 days but I would not recommend this hotel for a longer stay."

"Beautiful area and friendly staff "

"Hotel and surroundings are are lovely. Breakfast selection was very good. The only negative thing was that they have seating area and games in corridor by some of the rooms. I was in one of those rooms. That meant i was woken up numerous times during late evening and night by people playing and being loud. I had called reception twice and after nearly an hour they had asked particularly loud group to move but after thst i gave up calling every time someone was loud. No other room was offered to me. Luckily i was there only 1 night."