Ratings based on 64 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The location, staff and housekeeping service are excellent.
Comment from Hotel Management
11 Nov 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 16 Sep 2024
It's a budget hotel and my reviews were based on their 2-star rating. Nothing can be found lacking in the room. Eateries and a largish AEON shopping centre are all within walking distance.
The only negative was that the hotel cleaners did not replace the torn (~5 cm) quilt/doona cover that I brought to their attention.
Comment from Hotel Management
19 Sep 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Simple accommodation
Posted 22 Aug 2024 on HotelsA simple room for one night stay. Just opposite Aeon Shopping Centre, very convenient.
Comment from Hotel Management
5 Sep 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 12 Aug 2024
the hotel lobby looks modern bright and pleasing when you walked in. It has free basement parking lot for our car to be parked safely. Hotel has a door that links to the bridge to get you across to the popular shopping mall. However, it caused so much traffic jam in and around the area during the evenings. Overall, the hotel room looked nice with the standard basic toiletries provided. We would like to stay there again on our next visit.
Comment from Hotel Management
15 Aug 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 4 Jul 2024
Generally satisfied with our stay. Clean and good bed and pillow. The only gripe is the AC noise, even in quiet mode it's still noisy.
Comment from Hotel Management
12 Jul 2024 by Athirah, Hotel Management
Thank you for choosing our hotel and taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the less-than-satisfactory experience you had during your time with us. Your comments have been shared with our management team, and we will be conducting additional training sessions with our staff to enhance their skills and attentiveness. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to us directly.
by A verified traveler
Posted 29 Jun 2024 on Wotif
Should change the pillows as it's too firm causing neck pain the next morning. Overall, great location.
Comment from Hotel Management
1 Jul 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler from New Albany
Posted 5 May 2024
I highly recommend The Canvas for those staying in Klang. It's conveniently located near Bukit Tinggi mall, which contains many convenient stores, restaurants and services. The hotel is very clean and well-serviced by the housekeeping and reception staff, and the rooms are nicely designed.
Comment from Hotel Management
6 May 2024 by Athirah, Hotel Management
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
