Ratings based on 318 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler
Posted 7 Dec 2022
Not a good hotel
by A verified traveler
Posted 8 Sep 2022
Standard has dropped a lot. The carpet is dirty and was also in one section of the room. Poor maintenance
by A verified traveler
Posted 11 Jun 2022
by A verified traveler
Posted 1 Sep 2020 on Hotels
by A verified traveler
Posted 24 Aug 2020
by A verified traveler
Posted 16 Mar 2020
Hello,
Last week, we booked the Superior Triple Room. The front desk staff was so friendly, and greet us well. After that we check-in the room. Satisfied with the room, so spacious.
But, the moment we entered the room, it have that unpleasant smell, probably from the carpet. Then, we checked the bathroom/toilet. It has cigarette smell, even tough we asked for no smoking room. Also, one plug is not functioning on the right side of the queen bed (below air-cond regulator).
Other than that, we are very happy and enjoyed our stay.
Thank you for your service.
by A verified traveler
Posted 28 Feb 2020 on Hotels
I booked executive floors to have a pleasant stay in their executive lounges, but it was closed due to no customer. So it was waste of money to book at executive floor.
by A verified traveler
Posted 14 Feb 2020 on Hotels
by A verified traveler from melbourne, australia
Posted 4 Feb 2020
The hotel is clean but the service is very poor for a tourist. We could not get any information from the front desk or concierge about what to see or do in Klang and the surroundings. No tourist info, no maps to help.
Looks like a hotel for business people only. Fortunately being a resident of Klang in the 1950's I can remember some of the places of interest but for my daughter from Germany this was a real disappointment.
