Ratings based on 134 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
The food, the service and the amenities were very good. It is a beautiful property and the staff are so helpful. There was some noise from the construction next door but we didn’t really notice it very much. The company running the diving and snorkeling excursions on the property were very organized and professional. There was entertainment 2 of the 4 nights we stayed. The Italian dinner night on the beach with dancing on Saturday night was a nice treat and the acrobats on the Friday night was great entertainment.
Comment from Hotel Management
1 Sep 2024 by Diamonds Mapenzi Beach Management , Hotel Management
Dear Litza,Thank you for your review! We’re thrilled to hear you enjoyed the food, service, and amenities at our property. It’s wonderful to know that you found the staff helpful and appreciated the beautiful surroundings. We're sorry to hear about the noise from the nearby construction, but we're glad it didn't affect your stay too much. It's great to hear that the diving and snorkeling excursions were well-organized and professional. We’re also delighted that you enjoyed the entertainment during your stay, especially the Italian dinner night and the acrobat show. We hope to welcome you back for another enjoyable visit soon!Thank you very much Diamonds Mapenzi Beach Resort Management
by A verified traveler
Excellent venue.
Posted 17 Aug 2024 on HotelsWe stayed there for one week, August 2024, following a Safari. Lovely place, we had a beach front villa. The staff were friendly and attentive and the food excellent.
Would thoroughly recommend.
Comment from Hotel Management
15 Sep 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Nicholas,Thank you for your review! It sounds like you had a wonderful and relaxing week after your safari, especially enjoying the beachfront villa. It's great to hear that the staff was friendly and attentive, and that the food was excellent. Your recommendation is appreciated, and it’s always nice to see guests having such positive experiences. Hope you get to return in the future!Thank you very much Diamonds Mapenzi Beach Resort Management
by A verified traveler
Posted 19 Jul 2024
Excellent
Comment from Hotel Management
21 Jul 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Farid,Thank you for your feedback! We're thrilled to hear that you enjoyed all's our service. We look forward to welcoming you back soon! Thank you very much Diamonds Mapenzi Beach Resort Management
by A verified traveler
Posted 15 Jul 2024
The food and the service were excellent.
Comment from Hotel Management
15 Jul 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Huldeni R,Thank you for your feedback! We're thrilled to hear that you enjoyed the food and service. We look forward to welcoming you back soon!Thank you very much Diamonds Mapenzi Beach Resort Management
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
7 Jul 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Francesco,Thank you for your brief but positive review! We're glad to hear that you had a good experience. If there are any specific aspects or highlights you'd like to share or if you have any suggestions for improvement, feel free to let us know. We appreciate your recommendation and hope to welcome you back in the future. Safe travels! Diamonds Mapenzi Beach Management
by A verified traveler
Beach wedding
Posted 7 Feb 2024 on HotelsWe decided to visit Zanzibar to get our dream beach wedding.
The location, organisation and helpful staff
of Diamonds Mapenzi Beach made it better that we could ever imagine and beyond our wildest dreams.
Comment from Hotel Management
20 Feb 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Joakim,Congratulations on your dream beach wedding at Diamonds Mapenzi Beach in Zanzibar! We're thrilled to hear that our location, organization, and helpful staff contributed to making your special day even better than you could have imagined. It's always a pleasure for us to be a part of such memorable moments in our guests' lives.We strive to provide exceptional service and create unforgettable experiences for all our guests, especially on such important occasions like weddings. Thank you for choosing Diamonds Mapenzi Beach as the venue for your special day.We wish you both a lifetime of love, happiness, and cherished memories from your beautiful beach wedding in Zanzibar. Should you ever decide to return to create more memories with us, we'll be delighted to welcome you back. Congratulations again!Warm regards Diamonds Mapenzi Beach Resort Management
by A verified traveler
Mixed feelings
Posted 16 Jan 2024 on HotelsFairly low quality food,wine, and service. Otherwise good location and comfortable rooms.
Comment from Hotel Management
20 Jan 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Anna,Thank you for sharing your feedback. We are sorry to hear that the quality of food, wine, and service did not meet your expectations. It's valuable information for both the hotel management and potential future guests. If there are specific details you'd like to highlight or if there's anything else you'd like assistance with, feel free to provide more information. Your input helps in providing a well-rounded understanding of the guest experience.Thank you very much Warm regards Diamonds Mapenzi Beach Resort Management
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
5 Feb 2024 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Pfleger,Thank you for your brief but positive review! We're glad to hear that you had a good experience. If there are any specific aspects or highlights you'd like to share or if you have any suggestions for improvement, feel free to let us know. We appreciate your recommendation and hope to welcome you back in the future. Safe travels! Diamonds Mapenzi Beach Management
by A verified traveler
Posted 8 Nov 2023
The staff was very friendly and attentive to our needs. property was very clean
Comment from Hotel Management
9 Nov 2023 by Diamond Mapenzi Beach Resort Management, Hotel Management
Dear Debra,Thank you for sharing your positive feedback! We're delighted to hear that our staff was very friendly and attentive to your needs. It's our goal to provide excellent service, and we're glad to know that we met your expectations.We also appreciate your note about the cleanliness of the property. Maintaining a clean and welcoming environment is a top priority for us.If there's anything specific you loved or any suggestions you have for future visits, feel free to share. Thank you for choosing us, and we hope to welcome you back for another wonderful experience!Diamonds Mapenzi Beach Management
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
27 Oct 2023 by Diamonds Mapenzi Beach Management , Hotel Management
Dear Marielle,I would like to thank you to find the time to review us. We are much more than happy and extremely thrilled to know that you had an amazing time at the Diamonds Mapenzi Beach Zanzibar appreciating in particularly the great efficiency of our Team Players . Your great satisfaction with your important mention to the community, give us the power to do better and better every day to satisfy in all the aspect all our estimate Guest. With the whole Teams Players, we thank you once again hoping to welcome you personally with all my fellows in the next future. Kind regards . Diamonds Mapenzi Beach Management
