Ratings based on 92 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Truly nice and quaint hotel with superb amenities including spa and sauna and breakfast!!
by A verified traveler from Washington
Posted 16 Sep 2024
What a great hotel, service and location. Couldn’t be closer to the ski lifts for ski season - and a short walk from central Kitzbühel. Would definitely recommend and will likely stay there again
by A verified traveler
Posted 31 Aug 2024
Fantastic very helpful staff who couldn’t do enough for us, great location for cable car and beautiful family sized room with brilliant view from balcony - a little more expensive to upgrade but well worth it. Clean and lovely hotel.
Comment from Hotel Management
2 Sep 2024 by Barbara Hendler, Hotel Management
Thank you very much for your great review and honest feedback, which we will gladly forward to our staff. It would be a pleasure for us to welcome you again!
by A verified traveler from new york
Posted 28 Mar 2024
Very well run hotel, ski in ski out, with friendly, courteous and helpful staff. Good Austrian cuisine. Will highly recommended it.
Comment from Hotel Management
31 Mar 2024 by Barbara, Hotel Management
Dear Helen, Thank you very much for your great feedback! We are happy to read that you enjoyed your stay with us!
by A verified traveler
Posted 22 Mar 2024 on Hotels
Superb location. Very good meals. Fantastic staff. I felt very comfortable there.
Comment from Hotel Management
23 Mar 2024 by Barbara, Hotel Management
Thank you so much for your great review! We are glad to read that you felt comfortable at our hotel. We would be happy to welcome you again!
by A verified traveler
Posted 21 Dec 2023
Great hotel with ski storage with locker, right beside the lift. 5 minute walk to the center of town. Room was clean and there were great winter hot drinks.
Comment from Hotel Management
24 Dec 2023 by Barbara Hendler, Hotel Management
Dear Jan,Thank you very much for your great review. We are glad to read that you have enjoyed your stay with us!See you next time!
by A verified traveler
Great location disappointed with spa area
Posted 7 Apr 2023 on HotelsGreat location and very good service. Sad there was no kettle in the room and the spa pool was cold. Particularly disappointing that the wellness area including the only steam room and sauna were nudist and not advertised as such until you arrived. Not fair when I happily paid for those facilities.
Comment from Hotel Management
7 Apr 2023 by Christian , Hotel Management
Dear Hannele, thank you for the good rating. The pool temperature is 30 degrees. We cannot currently set this higher. It is actually standard in Austria that the sauna area is a nude zone. But it's a good idea to state that in the description. We will implement that. Greetings from Kitzbühel.
by A verified traveler
Posted 22 Mar 2023 on Hotels
by A verified traveler
Beautiful property
Posted 22 Mar 2023 on HotelsWhat an excellent property. Super welcoming and friendly. Great food and atmosphere. The spa was very nice and they entire staff was great.
Comment from Hotel Management
22 Mar 2023 by Barbara Hendler, Hotel Management
Thank you so much for your kind review! Great to read that you enjoyed your stay with us. We will gladly forward your feedback also to our staff :) See you next time!
by A verified traveler
Posted 17 Feb 2023
Very very nice stay here, the staff are all excellent
Comment from Hotel Management
18 Feb 2023 by Christina - Reception, Hotel Management
Dear Sean, thank you very much for your compliment.We are looking forward to welcome you again.Kind regardsChristina Huber, front office manager
