Ratings based on 10 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 20 Dec 2023
The head boards were soiled and dusty. Had to ask the staff to clean the room again, which they but not satisfactorily. The towels are worn out, and so are the bed sheets. Damp smell in the bathrooms. Poor lighting in the room. Dusty windows. Tv that doesnt work etc etc
by A verified traveler
Posted 20 Jun 2023
by A verified traveler
Posted 26 May 2023 on Hotels
Comment from Hotel Management
28 May 2023 by GM, Hotel Management
Thanks very much for staying with us and for your positive feedback. We look forward to hosting you again soonest.
by A verified traveler
Posted 30 Mar 2023
It was ok
Comment from Hotel Management
30 Mar 2023 by GM, Hotel Management
Dear Veronica,Thanks for staying with us and for your positive feedback. We look forward to hosting you again.
by A verified traveler from Kitwe
Posted 8 Nov 2022
Safe and clean
Morning breakfast on time at 6:30am but a bit light
by A verified traveler
Posted 30 Jul 2022 on Orbitz
by A verified traveler
Commendation
Posted 15 Sep 2019 on HotelsVery comfortable and friendly. About my 30th stay here. Favourite location when in Kitwe.
by A verified traveler
Posted 9 Jun 2019 on Hotels
The bathroom needs an update. All is broke
Comment from Hotel Management
13 Jun 2019 by Hotel, Hotel Management
Dear Sir,
Thank you so much for staying with us.
My sincere apologies for the discomfort experienced in our bathroom.
I will ensure that it does not happen again to anyone.
Please give us another chance to host you again.
Boniface Mukuswani
Hotel Manager
by A verified traveler from Lima,
Posted 4 Aug 2024
Nice central hotel with decent restaurant. Rooms could do with updating but everything works well.
