Ratings based on 450 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Property seems run down . Room had a nice view however rug had many stains and walls were stained too . We were not informed that they were under construction. Elevator smelled like a toilet . We took the stairs. Parking lot is very dark and we felt unsafe . Icing on the cake …someone stole a pair of earrings from room !
by A verified traveler
Posted 4 Nov 2024
It was pretty nice for the off season. Pools aren’t heated fyi
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you, Camelia! We’re glad you enjoyed your off-season stay with us! The Outer Banks has its own quiet charm this time of year. Thanks for noting the pool temperature—while they aren’t heated, we’re always looking for ways to improve our guests' experience. We hope you enjoyed the peace and beauty of Duck Road and the surrounding area. We’d love to welcome you back anytime, especially with exciting renovations on the way this winter!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you, Steve, for the 5-star review! We’re thrilled you had a great experience at Sanderling Resort. We hope you had a chance to explore the beach, and maybe even relax by the firepit. We’re looking forward to welcoming you back anytime for more memorable moments by the coast!
by A verified traveler
Posted 26 Oct 2024
The resort was beautiful! We enjoyed the spa. Everyone was super friendly. It was clean. We will definitely visit again!
Comment from Hotel Management
27 Oct 2024 by Heather W., Hotel Management
Thank you, we look forward to seeing you again next year!
by A verified traveler
Posted 26 Oct 2024
The lack of signage is a problem for nrw guests. Our concerns were addressed but not acted on. Ie, keys mot working, firepit would not cut off.
Comment from Hotel Management
27 Oct 2024 by Heather W., Hotel Management
Thank you for your feedback. We will have our team address these concerns. We hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
We were there for a wedding this weekend. Everything was lovely. It was our first stay at the Sanderling and we were very impressed with everything.
We are already planning a return in May 2025.
Debbie and Jim Lamb
Comment from Hotel Management
27 Oct 2024 by Heather W., Hotel Management
Thank you Mr. and Mrs. Lamb. It was a pleasure to have you here, we hope to see you again soon!
by A verified traveler
Posted 15 Oct 2024
We've been going to this property since 1987. But since then, we've seen a gradual decline in both service and upkeep of the property yet the prices seem keep going up. Service is still good but the facilities need more upkeep and show how old this property is. Windows in common areas are dirty, as well as furniture and carpeting in common areas look old and ratty. They've also cut back on little things. If I am paying about $400 a night, I expect real glass ware in the rooms and real coffee mugs- not cheap plastic cups. No bathrobes in the rooms anymore and only a few bath accessories. Check-in used to be very welcoming with an overview of the property and fruit in the lobby. Now the experience is about the same as checking into a Motel 6. The only good thing they have going for them is they are right on the beach and the pools are still a great place to relax.
Comment from Hotel Management
15 Oct 2024 by Mary Kay, Front Desk Agent, Hotel Management
Thank you for your feedback, we are always looking for ways to improve the quality of your stay. We hope to see you again in the future after our renovations are complete.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Mary Kay, Front Desk Agent, Hotel Management
Thank you for visiting us at the Sanderling, and we look forward to seeing you next time!
by A verified traveler
Posted 3 Oct 2024
Beautiful property in a unique location, needs a bit of a refresh in some rooms including the beds but overall a wonderful stay. We will be back!
Comment from Hotel Management
3 Oct 2024 by General Manager, Hotel Management
Thank you, Gregoire! We’re so glad you enjoyed the beauty of our property and had a wonderful stay. We appreciate your feedback about the rooms and beds, and we’re always looking for ways to improve the experience for our guests. It’s great to hear you’ll be back—we can’t wait to welcome you again at Sanderling Resort! I’ll be sure to share your comments with our team.
by A verified traveler
Posted 25 Sep 2024
The staff was by far the best! Kudos to Lisa and Heather for their kindness, understanding and patience! They both went above and beyond to help make my stay excellent!
Comment from Hotel Management
25 Sep 2024 by Mary Kay, Front Desk Agent, Hotel Management
Thank you Angela, it was a pleasure to have you stay with us and we look forward to seeing you again in the future!
