Ratings based on 307 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
We stay here Several times a year as we have family in Kitimat. The phone rang at 10:59 nine with a reminder that check out is at 11. We were actually just leaving the room.
Never had that before in a hotel!!
Thank you for the reminder to check out and I won’t be checking back in!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
17 Nov 2024 by MStar Hotel Team, Hotel Management
Thank you Ronald for rating us. If you have any specific suggestions for us to improve, don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by MStar Hotel Team, Hotel Management
Thank you for your wonderful review, Simon! We’re thrilled to hear you had a great experience. If there’s anything specific you enjoyed or any suggestions you have, we’d love to hear more. Safe travels!
by A verified traveler from Burns Lake
Posted 19 Oct 2024
M Star is a great, clean, and friendly hotel that is right next to Kitimat Mall and variety of other amenities including fast foods restaurants, sit-in restaurants, a pharmacy, and boutiques.
Comment from Hotel Management
20 Oct 2024 by MStar Hotel Team, Hotel Management
Thank you for your wonderful review, Cody! We’re thrilled to hear you enjoyed your stay at M Star and appreciated our convenient location near Kitimat Mall and local amenities. We strive to provide a clean and friendly atmosphere for all our guests. We hope to welcome you back soon!
by A verified traveler
Posted 4 Oct 2024
Great hotel!!!
Comment from Hotel Management
14 Oct 2024 by MStar Hotel Team, Hotel Management
Dear Jody,Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at our hotel. Your support means a lot to us, and we can’t wait to welcome you back for another wonderful stay!Best regards,
by A verified traveler
Posted 3 Oct 2024
The M Star is a great option and exceeds expectations for Kitimat.
Comment from Hotel Management
14 Oct 2024 by MStar Hotel Team, Hotel Management
Dear Dustin,Thank you for your amazing review! We’re delighted to hear that the M Star exceeded your expectations. Your positive feedback motivates us to keep providing great experiences. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 25 Sep 2024
Clean and comfortable
Comment from Hotel Management
14 Oct 2024 by MStar Hotel Team, Hotel Management
Dear Lyndsey,Thank you for your wonderful review! We’re thrilled to hear that you found the hotel clean and comfortable. Your feedback means a lot to us, and we look forward to welcoming you back for another great stay!Best regards,
by A verified traveler
Posted 23 Sep 2024
Clean.
Comment from Hotel Management
14 Oct 2024 by MStar Hotel Team, Hotel Management
Dear Sandra,Thank you for your review! We're glad to hear that you found the hotel clean. We appreciate your feedback and hope to welcome you back for an even better experience in the future!Best regards,
by A verified traveler
Posted 23 Sep 2024
The room was modern and comfortable.
Comment from Hotel Management
14 Oct 2024 by MStar Hotel Team, Hotel Management
Dear Dixie,Thank you for your review! We’re delighted to hear that you found your room modern and comfortable. Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay soon!Best regards,
by A verified traveler
Posted 21 Sep 2024
Convenient location. Quiet
Comment from Hotel Management
14 Oct 2024 by MStar Hotel Team, Hotel Management
Dear Bill,Thank you for your review! We’re glad to hear you enjoyed our convenient location and found the hotel to be quiet. Your feedback is important to us, and we hope to welcome you back for an even better experience in the future.Best regards,
