Ratings based on 842 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 23 Nov 2024
Close walk to the Elora Mills
by A verified traveler
Posted 21 Nov 2024
Close to the Gorge
by A verified traveler
Posted 17 Nov 2024
Substandard in every way. Human hair in the bed. No coffee in the room. Dirt on the walls. Worn out fixtures and some not working or working badly.
by A verified traveler
Posted 17 Nov 2024
The room was pretty clean. It was considered to be a smoke free room and I assumed a smoke free facility but I woke up in the middle of the night overcome by cigarette smoke coming in through the ventilation system. It was disgusting.
by A verified traveler
Posted 13 Nov 2024
Always stay here when in the area. Have never had a bad experience
by A verified traveler
Posted 9 Nov 2024
We were here for a hockey tournament. When we went to check-in and telling them why we were there they accommodated us right away, giving us another room as our room was not ready. Team of staff were wonderful!
by A verified traveler
Posted 7 Nov 2024
Most of the time the front desk was unattended. The "breakfast" was a joke. The coffee terrible. I had a ground floor room (appreciated that he asked) but the tenants overhead marched around until 3:30 AM and I had to attend a wedding the next day, so needless to say, I would miss much in town or I would be sleep deprived and chose the later. The TV did not work.
by A verified traveler
Posted 31 Oct 2024
Very clean
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Great location
Clean
Nice staff
