Ratings based on 232 Verified Reviews

3.5 out of 5
80% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Generally speaking, this hotel is very aged. For example, my Japanese toilet did not work. It flushed, but did not wash. The carpets are very worn, and entry is on the second floor, by stairs so carrying luggage is a chore. I did not have breakfast so no comment. Usual material supplied in the room was not (tooth brush, tooth paste, tea, etc.). Not recommended for seniors with mobility issues.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2019 on Hotels
3 out of 5
by A verified traveler

Posted 4 May 2019
共同浴場があったのは良かった
4 out of 5
by A verified traveler

Excellent friendly staff

Posted 9 Dec 2018 on Hotels
Staff were very helpful during my stay, helped me connect wifi in room, and very helpful letting me change from Japanese room to double room, will definitly stay again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2018 on Hotels
3 out of 5
by A verified traveler

Posted 22 Apr 2018
Ok but aimed more at the Japanese market.clean and frlendly.
Comment from Hotel Management
3 May 2018 by Kaori Nshino, Hotel Management
Thank you for using our hotel this time. Thank you also for your contribution. If you have any opportunities, please do come over. All the staff are waiting from the bottom of my heart.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
5 out of 5
by A verified traveler

Posted 23 Nov 2024
清潔感があってよかった