Ratings based on 205 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Good for a short trip
Comment from Hotel Management
16 Jun 2024 by 東横INN北上駅新幹線口 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。
5 out of 5
by A verified traveler

Posted 9 Jul 2023 on Orbitz
Front desk staff was very kind and the complementary curry was great :)
Comment from Hotel Management
7 Aug 2023 by Toyoko-inn Kitakami-eki shinkansen, Hotel Management
Thank you very much for staying with us this time.We would like to appriciate for your kind reviews.We are looking forward to seeing you again at Toyoko-inn.Again, our sincere thanks for the comment you gave us.Sincerely yours,
5 out of 5
by A verified traveler

Posted 16 Feb 2023 on Wotif
Easy checkin,helpful staff,short walk to train station and good value for money
3 out of 5
by A verified traveler

Budget hotel in city center

Posted 2 Jan 2021 on Hotels
Everything was good except we were given a room which wasn't clean but after we complained they moved us to another room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2020 on Hotels
5 out of 5
by A verified traveler

Great for one night

Posted 29 Sep 2019 on Hotels
Perfect for a stop over night. Near the train station. Very helpful front desk. Tasty Japanese breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2019
1 out of 5
by A verified traveler

Posted 3 Nov 2024
上の部屋のいびきで眠れなかった。 フロントに連絡したら部屋は満室で移動出来なかったけど、耳栓を用意してくれて何とか眠れました。
3 out of 5
by A verified traveler

Posted 31 Oct 2024
朝食がしょぼい