Ratings based on 845 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Good place to stay. Close to train station. Room was very good, large by Japanese standards. Plenty of eating options nearby.
Comment from Hotel Management
8 Nov 2024 by ホテルアベストグランデ岡山 矢吹, Hotel Management
Thank you very much for staying at Hotel Abest Grande Okayama.We are very happy to hear that you were satisfied with our hotel's location, easy access to restaurants, and guest rooms.Our entire staff will continue to improve our services in order to provide a better accommodation environment for our guests.Lastly, thank you very much for taking time out of your busy schedule to write this review.We look forward to welcoming you again.Hotel Avest Grande OkayamaYabuki
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by ホテルアベストグランデ岡山 杉, Hotel Management
この度は 数ある宿泊施設の中から ホテルアベストグランデ岡山をご利用を賜りまして 誠にありがとうございました。身に余るお褒めの高評価と貴重なご意見を誠にありがとうございました。お客様の評価に感謝の気持ちを持って、これからも心の糧として大切に努力精進を積み重ねてまいります。また、意見に関しましては、お客様の御声をスタッフ一同で真摯に協議し、出来ることから皆様の御満足を第一に全身全霊で善処して参る所存でございます。お客様に何度もご利用いただけるホテルを目指し、スタッフ一同笑顔で明るいサービスを心がけて参ります。末永くご愛顧のほど、よろしくお願い申し上げます。お忙しい中、貴重な時間を割いて貴重なご意見を頂けましたことに感謝いたします。厳しい折が続きますので どうかくれぐれもお身体をご自愛くださいませ。お客様の今後より一層のご活躍をお祈りし、またのお帰り心よりお待ち申し上げます。ありがとうございました。
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by ホテルアベストグランデ岡山 杉, Hotel Management
この度は 数ある宿泊施設の中から ホテルアベストグランデ岡山をご利用を賜りまして 誠にありがとうございました。身に余る高評価を賜り、たいへん光栄に存じます。旅のよき思い出のひとつとして当ホテルをあげて頂き、大変光栄な事と一同感激しております。これからも少しでもお客様の活力、癒しになればと心を込めて日々皆様をお迎えさせて頂く所存です。今後も何度もお越しいただけるよう、心の込もったご接遇でお客様をお迎えしたいと存じます。末永くご愛顧を賜りましたら幸いでございます。厳しい折が続きます。どうかご自愛専一にお過ごしくださいませ。ぜひ次回も、日常から離れ、心豊かな旅のひとときをお過ごし頂ければと思います。お客様の今後より一層のご活躍をお祈りいたしております。ありがとうございました。
by A verified traveler
Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by Hotel Abest Grande Okayama Horio, Hotel Management
Thank you for staying at Hotel Abest Grande Okayama.We are very honored that you gave us a perfect score.All of our employees will continue to work hard every day to provide services that will satisfy you even more, without resting on your laurels.We look forward to seeing you again.
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by Hotel Abest Grande Okayama Horio, Hotel Management
Thank you for staying at Hotel Abest Grande Okayama.We are very honored that you gave us a perfect score.It's still a time of year when the temperature is very different, so please take care of yourself.We look forward to seeing you again.
by A verified traveler
Posted 3 Jun 2024 on Hotels
Very nice place, firednly staff and well located.
Comment from Hotel Management
10 Jun 2024 by ホテルアベストグランデ岡山 美舩, Hotel Management
Dear Mr/Ms,. Thank you for using our hotel.I'm sorry to be contrary to your expectations.A hotel will be improved by making reference to your opinion from now on.You, please, take care.
by A verified traveler
大浴場とサウナでリラックス✨️
Posted 29 May 2024 on Hotelsサウナもあり日頃の疲れを癒す事ができました。ウエルカムドリンクもうれしいサービスのひとつでした
Comment from Hotel Management
30 May 2024 by ホテルアベストグランデ岡山 美舩, Hotel Management
この度は 数ある宿泊施設の中から ホテルアベストグランデ岡山をご利用を賜りまして 誠にありがとうございました。身に余る高評価を賜り、たいへん光栄に存じます。旅のよき思い出のひとつとして当ホテルをあげて頂き、大変光栄な事と一同感激しております。これからも少しでもお客様の活力、癒しになればと心を込めて日々皆様をお迎えさせて頂く所存です。今後も何度もお越しいただけるよう、心の込もったご接遇でお客様をお迎えしたいと存じます。末永くご愛顧を賜りましたら幸いでございます。厳しい折が続きます。どうかご自愛専一にお過ごしくださいませ。ぜひ次回も、日常から離れ、心豊かな旅のひとときをお過ごし頂ければと思います。お客様の今後より一層のご活躍をお祈りいたしております。ありがとうございました。
by A verified traveler
Posted 24 May 2024 on Wotif
Great staff
Comment from Hotel Management
25 May 2024 by ホテルアベストグランデ岡山 美舩, Hotel Management
Dear Mr/Ms,. Thank you for taking the time to share your wonderful review. Your review is very helpful to other guests. I am over the moon that you had a truly great stay with us and I hope to see you back again soon at okayama. Thank you very much and kind regards, Hotelabest grandeokayama
by A verified traveler from Mililani
Posted 16 Apr 2024
Located in a small Japanese covered shopping street close to Okayama station. Good sized room with typical Japanese high standard of cleanliness. Front staff both very professional and friendly. Enjoyed a complimentary glass of wine every evening in the lobby.
Comment from Hotel Management
16 Apr 2024 by ホテルアベストグランデ岡山 美舩, Hotel Management
Dear Mr/Ms,. Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We eagerly await your kind return in the near future.Once again, we would like to express our sincere thanks for choosing our place.
by A verified traveler
Good option for Okayama…
Posted 2 Apr 2024 on HotelsGreat location… comfortable room for couple. Quiet and sound proofing. Rooms are located on 6th and 7th floor. Onsen and breakfast lounge located on 7th floor. Plenty of great dining options and malls within 500m of hotel. Definitely preferred option for next trip.
Comment from Hotel Management
5 Sep 2024 by ホテルアベストグランデ岡山 杉, Hotel Management
Thank you very much for choosing Hotel Avest Grande Okayama among the many lodging facilities. We are very happy to hear that you were satisfied with our overall service and all of our staff is filled with feelings of relief and gratitude. The most gratifying thing we receive from our customers is that they would like to use our services again. We always try to serve our guests from the customer's point of view, but the joy we feel when our hospitality is conveyed to our guests is so great that it gives us energy for tomorrow. We will continue to strive to provide cheerful service with a smile, aiming to be a hotel that our guests will return to again and again. We look forward to your continued patronage for many years to come. We wish you good health and happiness, and all of us at Hotel Avest Grande Okayama look forward to seeing you again.
