Ratings based on 245 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Breakfast and location to transportation
Comment from Hotel Management
27 Oct 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 18 Oct 2024
Hard bed
Comment from Hotel Management
19 Oct 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
by A verified traveler
Posted 22 Sep 2024
THEY HAD NIKU JAGA FOR BREAKFAST.
Its my favorite
Comment from Hotel Management
23 Sep 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you for your staying.I'm glad that you could find your favorite Japanese food.If you come to Japan again, I'm looking forward to seeing you.Thank you.
by A verified traveler
Posted 21 Aug 2024
It was old and not so clean, and we found stuff from other people inside our room.
Comment from Hotel Management
21 Aug 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you for staying at the Toyoko Inn Umeda Nakatsu I. We are sorry that the room you stayed in was not cleaned properly.We apologize that the room you stayed in was not cleaned properly.We will share this with our cleaning staff and make improvements to ensure that this does not happen again in the future.Thank you for your valuable feedback.Toyoko Inn Umeda Nakatsu I Front Desk
by A verified traveler from Milwaukee
Posted 13 Aug 2024
I don’t feel safe somehow. I felt like the mirror are two way lol.
Comment from Hotel Management
14 Aug 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Umeda Nakatsu 1. Thank you for your survey. We are looking forward to seeing you.
by A verified traveler
Posted 21 May 2024
I think it is a good option for a fuss-free stay.
Comment from Hotel Management
22 May 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you for staying with us the other day.We will do our best to provide you with even more hospitality the next time you visit.We look forward to seeing you again.
by A verified traveler
Posted 27 Apr 2024
Very accessible by transportation, bus and trains… having a easy stroll towards UMEDA Osaka station is pleasant as well
Comment from Hotel Management
28 Apr 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
by A verified traveler
Posted 26 Apr 2024
Great transport and food options nearby. Good breakfast, clean, helpful staff. Only minor negative was there were quite a few loud sirens at night that woke me up over the 2 nights I was there. Maybe just bad luck for me.
Comment from Hotel Management
27 Apr 2024 by 東横INN梅田中津1 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Umeda Nakatsu 1.We are happy that you enjoyed staying at our hotel.Our hotel locates close to the Fire Station and sometimes the siren will bother us.
by A verified traveler
Posted 16 Apr 2024 on Orbitz
10 min to Osaka Station.
Comment from Hotel Management
16 Apr 2024 by 東横イン梅田中津1 フロント, Hotel Management
Thank you for staying with us. All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 14 Apr 2024 on Orbitz
Convenient and walkable to shopping center and Osaka Station.
Comment from Hotel Management
16 Apr 2024 by 東横イン梅田中津1フロント, Hotel Management
Thank you for staying with us. All of our staff are looking forward to seeing you again.
