Ratings based on 9 Verified Reviews

3.9 out of 5
100% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 19 Sep 2024
The room was comfortable and the location was convenient. Although the hotel was not prepared for out booking and the staff seemed like they didn't know what to do. I felt the staff were unwelcoming.
3 out of 5
by A verified traveler

Posted 23 Jun 2024
A/C barely functional, no hot water, very nice pool though
3 out of 5
by A verified traveler

Posted 13 Oct 2022
There was no hot water for showers. Room was not clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2020
5 out of 5
by A verified traveler from Nairobi

Posted 15 Sep 2019
the staff were great and there promptness was quite outstanding, the only issue was the wifi which was so strong in my room 105, but everything else was great.
4 out of 5
by A verified traveler

Nice comfortable clean

Posted 28 Jan 2019 on Hotels
Comment from Hotel Management
30 Jan 2019 by Collins, Hotel Management
Thank you very much Mr. Long for staying with us and im happy to hear that your stay was comfortable and our rooms clean. We hope to host you again in future Collins Otieno Group Marketing Manager
4 out of 5
by A verified traveler

Posted 27 Jan 2019
Comment from Hotel Management
30 Jan 2019 by Collins, Hotel Management
Thank you for the rating. We hope to host you again in future
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2022
4 out of 5
by A verified traveler from Rendsburg

Posted 23 Nov 2018
das hotel ist schon sehr ok. man sieht, das es nicht ganz neu ist und, wie üblich in kenia, es an der instandsetzung mangelt. die freundlichkeit des personals könnte besser sein