Ratings based on 53 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
An excellent brand new family-friendly hotel
Comment from Hotel Management
18 Oct 2024 by CH, Hotel Management
Dear Viktor,Thank you for staying with us and for your kind review. We are delighted that you have had a great holiday and hope to see you return soon. Best regards,The management
by A verified traveler
Posted 1 Oct 2024
Great Stay
Comment from Hotel Management
1 Oct 2024 by CH, Hotel Management
Dear Simon, Thank you for your kind feedback. We are delighted that you have had a great stay and hope to see you return, Best reagrds,The management
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by CH, Hotel Management
Dear Andreas,Thank you for posting a rating. Please feel free to email the hotel directly for any comments that you may have for our improvement. Best regards,The management
by A verified traveler
Posted 27 Sep 2024
.
Comment from Hotel Management
30 Sep 2024 by CH, Hotel Management
Dear Anas,Thank you for your excellent rating. We are happy to see that you have had an overall enjoyable stay. Best regards,The management
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
7 Sep 2024 by CH, Hotel Management
Dear hay po,Thank yo for your excellent rating. We are happy to hear that you had an enjoyable experience and hope to see you return. Best regards,The management
by A verified traveler
Posted 2 Sep 2024
Small hotel with one big swimming pool and another small one near by. Few water slides in its own area and that's it
Comment from Hotel Management
3 Sep 2024 by CH, Hotel Management
Dear Ariel,Thank you for staying with us and for taking the time to post a review. In addition to the pool and splashpark you have mentioned we have another three swimming pools, spa, gym, 4 a la carte restaurants, various bars, snack outlets and a beach that is managed by us. Thank you once again for staying with us and we remain at you entire disposal for any assistance in a future visit. Best regards,The management
by A verified traveler
Posted 23 Aug 2024
In general the hotel was good. However the water park was not properly monitored at the top of the slides and my grandson was badly injured and ended up in hospital due to children going down too close behind him. Also the marble around the pools was very slippery and the children were sliding around and were injured. Attention needs to be given to these areas.
Comment from Hotel Management
23 Aug 2024 by CH, Hotel Management
Dear Amanda,Thank you for letting us know about this matter that should be already documented and will be looked into in further detail. You concern and feedback in greatly appreciated. Best regards,The management
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
19 Aug 2024 by CH, Hotel Management
Dear Elena,We are sorry to hear that your stay wasn't to your entire satisfaction and hope to have the opportunity to see you once again at the hotel to extend our hospitality and meet your true needs and wants.Best regards,The management
by A verified traveler
Posted 5 Aug 2024
It's a great hotel with plenty of places to relax. The food is good and the staff is extraordinary.
Comment from Hotel Management
5 Aug 2024 by CH, Hotel Management
Dear Shem,It's wonderful to hear that you have enjoyed you recent stay with us and we hope to be able to see you return. Best regards,The management
by A verified traveler
Posted 31 Jul 2024 on Orbitz
the stuff are amazing very clean hotel the food is very goof
the pools are big and clean
highly recommend for families
Comment from Hotel Management
31 Jul 2024 by CH, Hotel Management
Dear Muneer,We are so delighted to hear that you have enjoyed your holiday with us and are thankful that you have acknowledged the hardworking, caring and friendly staff that we are proud to work with. We hope to have the pleasure of your return. Best regards,The management
