Ratings based on 32 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great!

Posted 16 Nov 2023 on Hotels
Had a pipe break, but the service man Tito was AMAZING. He got us switched into a new cottage. 10/10 would recommend and I think hotels.com should add all the encore lodging across the country to the platform!
4 out of 5
by A verified traveler

Posted 11 Aug 2023
The staff was friendly. The property was clean and maintained. We could pull our car right up to the cabin and didn't have to walk in the dark. We even had a park light with out door furniture.
4 out of 5
by A verified traveler

Posted 31 May 2022
We had a great family weekend. We loved the experience staying there 🙂🙂
5 out of 5
by A verified traveler

Love this cute little cottage

Posted 21 Jun 2021 on Hotels
Loved this little cottage! The location of Sherwood Forest is perfect. CVS, Aldi, Krispy Kream all within walking distance. The campground itself is on the older side but very clean. We were not there a whole lot because we were watching my neice play @ ESPN Wide World of Sports for the weekend. My husband did have to sit and work on Friday and was able to go to the cafe and use the wi-fi with no issues to send reports. Would love to come back and enjoy some time on the porch. Everything provided, towels, linens, kitchen utensils, even some coffee! Love having a kitchen, washer & dryer when we are away from home. Bed was comfy too!
5 out of 5
by A verified traveler

Posted 20 Jun 2021 on Hotels
Nice and peaceful, great community
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2021 on Orbitz
5 out of 5
by A verified traveler

Excellent response time from front office.

Posted 27 Sep 2020 on Hotels
Immediate front office response when we needed new chairs for deck and new battery for smoke detector. Brought additional linens because cottage did not have washer and dryer.
2 out of 5
by A verified traveler

Great area, reasonable access, poor on service

Posted 2 Jan 2020 on Hotels
Customer service is not a priority, either in person or via phone. Unit was clean, but had broken blinds and cabinet doors, especially the one in the bathroom only one hinge was holding it on. Both interactions, arrival and departure was fair to poor. Arrived at stated check in time, told to go back to front gate to get my paperwork, again arrived before office was closed, and my paperwork was at the guard gate! I can see why most RV reviews are fair ratings. I would rent the cottage again, if the picture matched what i would actually get. Website shows cottages with porches, which they have, I just wasn't lucky enough to get one of those, I got a side entrance one.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2019 on Hotels