Ratings based on 2,490 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for your perfect rating, Winston. We’re delighted that you enjoyed your stay with us and should you have any additional needs, please do not hesitate to reach out. We look forward to your next stay with us!
by A verified traveler
Posted 2 Dec 2024
The sta ff was helpful, they tried to fix things was right
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for your review, Weymon! We're glad to hear that our staff was helpful and that they made efforts to address any issues. We strive to provide excellent service and a comfortable stay for all our guests. We hope to welcome you back soon!
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for taking the time to give us a rating, Latoya. We noticed some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you have any further questions or concerns, please contact us directly. We hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 1 Dec 2024
The property has a very nice, clean appearance, the pools & hot tubs areas are GREAT. The putt putt course needs a lot of repairs. Our mini suite is very minimal & needed updated big time. Over all, our stay was good, enjoyed spending time with the family, only wish we had gotten better adjoining rooms.
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for your review, Rhonda! We're glad you enjoyed the property and had a good time with your family. We appreciate your feedback on the putt-putt course and mini suite. We're in the process of updating and improving our facilities, and your comments will help us continue to enhance the guest experience. We hope to welcome you back soon and provide a more comfortable stay!
by A verified traveler
Posted 30 Nov 2024
Old smells like smoke weed. Outdated.
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for sharing your feedback, Jesse. We sincerely apologize for your experience. We are currently in the process of updating and remodeling our property to provide a more comfortable and enjoyable stay for all guests. Additionally, we conduct regular cleaning and preventative maintenance to ensure a fresh environment. Your concerns regarding the smell have been noted, and we will continue to address this matter. We hope to have the opportunity to welcome you back and offer you a better experience in the future.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Livan, thank you for taking the time to provide us feedback! We are pleased to hear that you enjoyed your stay and should you have any additional questions or needs, please do not hesitate to reach out to us directly. We appreciate you choosing Legacy Vacation Resorts and look forward to welcoming back!
by A verified traveler from Marietta
Posted 30 Nov 2024
The condos are outdated. The door to the king bedroom had a gap and anyone walking by could see through the gap. Electrical outlet in the bedroom did not work.
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for your feedback, Lisa. We apologize for the challenges you encountered during your stay. We are currently in the process of remodeling and updating our units to improve the overall guest experience. We will look into the door gap and the electrical outlet to ensure these are addressed. Your comments are valuable as we work towards providing more comfortable and modern accommodations. We hope to welcome you back and offer a better experience in the future.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by LVR Representative, Hotel Management
Thank you for your perfect rating, Ashaunti. We’re delighted that you enjoyed your stay with us and should you have any additional needs, please do not hesitate to reach out. We look forward to your next stay with us!
