Ratings based on 3,751 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Galleria Palms Hotel Management, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 Nov 2024
Property is a bit dated. The price was right. The stay was great as the hot breakfast was sufficient and different every day, very clean room, staff were friendly and polite, and the hotel was close to Disney.
Comment from Hotel Management
26 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thank you for your feedback! We are glad to know that you enjoyed your stay, with our friendly and polite staff. We will work on updating our property but we appreciate your comments. Thank you! We look forward to welcoming you back soon.
by A verified traveler
Posted 25 Nov 2024
Clean room , Exec housekeeper so
I looked at everything. Front desk was an absolute delight but rest of staff hardly made eye contact or spoke at all. Will stay again when we are that way
Comment from Hotel Management
25 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thank you for your feedback! We're glad you enjoyed the clean room and our friendly front desk staff. We appreciate your comments on the rest of the team and will work on improving communication. We look forward to welcoming you back!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 22 Nov 2024
The hotel was well maintained and close to Disney and Universal theme parks. You could use the shuttle outside the door.
Also had a breakfast in the morning for you. Which is great to fill your belly before you daily fun.
Comment from Hotel Management
24 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed our convenient location close to Disney and Universal, as well as our shuttle service. We're also glad that you found the complimentary breakfast a great start to your day before all the fun! We truly appreciate your feedback and hope to welcome you back for another wonderful stay in the future.
by A verified traveler
Posted 21 Nov 2024
Staff was helpful and friendly. Rooms a little outdated.
Comment from Hotel Management
21 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thank you for staying with us!!
by A verified traveler
Posted 20 Nov 2024
I’ve stayed in Orlando so many times and most hotels are not well kept. This hotel was very clean and I slept like a baby. Staff were awesome.
Comment from Hotel Management
21 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
I'm glad you liked everything, we hope to see you soon!
by A verified traveler
Posted 18 Nov 2024
It is very friendly and accommodating.
Comment from Hotel Management
18 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thank you very much for giving us your opinion of our services, we hope to see you soon.
by A verified traveler from Willingboro
Posted 18 Nov 2024
Excellent Staff and Clean Hotel.
Comment from Hotel Management
18 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
We are very happy that you liked everything!
by A verified traveler
Posted 17 Nov 2024
Convenient
Comment from Hotel Management
18 Nov 2024 by Management Galleria Palms Hotel, Hotel Management
Thanks you!!
