Ratings based on 1,288 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Maintenance was not good in general, Dirty and smelly rooms.
by A verified traveler
Posted 8 Nov 2024
The perfect size waterpark for families with kids. Good value.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 21 Oct 2024
my family loved this place it was a lastminute booking closes to where i needed to be and it was a great choose i made for my babies. i loved the stay very welcoming and fun for the whole family!!!
Comment from Hotel Management
29 Oct 2024 by VA, Hotel Management
Hi Maria,Thank you very much for taking the time to send your review, we are very happy to know that you had a wonderful time with your family on our property, we look forward to seeing you again next time.
by A verified traveler
Posted 20 Oct 2024
Great atmosphere for family and entertainment
Comment from Hotel Management
29 Oct 2024 by VA, Hotel Management
Hi Devira,Thank you for taking the time to rate us, we hope to have you with us again.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
29 Oct 2024 by VA, Hotel Management
Hi Joseph,thank you review, we are waiting for you again
by A verified traveler
Posted 11 Oct 2024
Overall convenient location
Comment from Hotel Management
29 Oct 2024 by VA, Hotel Management
Hi Michael,Thank you for taking the time to rate us, we hope to have you with us again.
by A verified traveler
Posted 6 Oct 2024
The first room we checked into was dirty. There was trash on the floor. The second room was clean and renovated, however there was a roach in the bathroom.
Comment from Hotel Management
29 Oct 2024 by Management, Hotel Management
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
by A verified traveler
Posted 5 Oct 2024
It would have been great if the kids Waterpark section was not sectioned off. No notification that it was shut down until you saw it.
Park didn’t open till noon on week days and shut down the hot tub section by 6/7 at night.
Seemed to be no water park staff supervision, opened and closed the slides at will just because there were only a few people using it.
Comment from Hotel Management
29 Oct 2024 by Management, Hotel Management
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
by A verified traveler from Trion
Posted 3 Oct 2024
Our stay was great. Unfortunately we didn’t get to use the water park this trip but overall very cool place.
Comment from Hotel Management
29 Oct 2024 by VA, Hotel Management
Hi Heather,Thank you for taking the time to rate us, we hope to have you with us again and we are sorry that you were not able to enjoy the Water Park.
