Ratings based on 8 Verified Reviews

4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2019 on Hotels
Staff were great, especially Yoko as she spoke English and was able to help with requests. One source of stress was having to pay in cash if you elect to pay at the accommodation. This should be made clear when booking. We would have happily paid by credit card in advance had it been made clear. No one from overseas carries that kind of cash. The ryokan should be encouraged to adjust their "rule" and take credit cards.
5 out of 5
by A verified traveler from Melbourne

Posted 18 Sep 2019
We had an excellent stay; it exceeded our expectations on all counts. We chose a room with a private bath which eased our sore muscles after walking from Magome to Tsumago. The room was quiet, spacious and comfortable. The food was a highlight: delicious, varied, beautifully presented and plentiful. We have stayed at quite a few ryokan over the years and Urana was one of the best. Will happily return.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2019
4 out of 5
by A verified traveler

Excellent, highly recommended

Posted 30 Mar 2019 on Hotels
Lovely ryokan and I can't rate it highly enough if you are looking for that traditional Japanese experience. Just make sure you have a big appetite, the food is superb and plentiful.
5 out of 5
by A verified traveler

Posted 30 Sep 2019 on Hotels
とても気持ちよく滞在出来ました。 宿の方の対応も、お部屋も料理も 最高でした。 また行きたいです。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2019 on Hotels
4 out of 5
by A verified traveler

舒適、方便、可愛的日式小旅館

Posted 27 May 2019 on Hotels
一間可愛的日式小旅館,主人和員工非常熱情,臉上常帶着笑容,雖然他們英語不是很好,但仍會與你交流。早晚餐都是很棒的懷石料理,非常精緻。館內全舖了榻榻米不准穿著鞋子,非常傳統日式。旅館於一樓設有一個小型公眾浴場可泡溫泉,能令你放鬆一日的疲勞。旅館位於火車站對面,只需1分鐘步行便到,非常方便。我在這裏住了兩個晚上,只是預訂的房間在一樓,房內沒有洗手間及洗面盆,需使用公眾的,非常不便,除此以外一切感到非常滿意。旅館共有三層,一樓的房間沒有洗手間是最小的。強烈推薦入住,但要選擇入住二、三樓。
5 out of 5
by A verified traveler

Posted 10 Apr 2019
Wer neben Hotels oder Hostels eine traditionelle japanische Unterkunft besuchen möchte, dem können wir dieses Ryokan ans Herz legen. Hervorzuheben sind vor allem das 10-Gänge (!) Abendmenü und die vielen Kleinigkeiten zum Frühstück. Die herzliche Bedienung hat ihr Übriges getan.