Ratings based on 915 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Room Service was not done for the duration of my stay even after speaking with the front desk. Also the TV in the room had issues as the remote will not function. They tried fixing it but couldn't as the repairman wasn't around
by A verified traveler
Posted 11 Nov 2024
We have nothing good to say about this property. We called 3 days in advance to request a room away be added to our room.
We were told just to let them know when we check in. We did that only to be told they didn't have any available. So 2 children had to sleep on the floor on blankets. There were cigarette butts all over the sidewalk right outside the door. Ashtray overflowing. Halls were smelly. The pool was cold. Hot tub jets didn't work. Mattresses were uncomfortable and sagging in the middle. We contacted the front desk (via our cell phone because the room phone had no cord) to tell them the tv wasn't working. It said no signal. We were told they'd be up in a few minutes. They never showed up. This list is long enough. I won't review the so called breakfast.
by A verified traveler
Posted 10 Nov 2024
Nothing unusual. The restaurant/bar had karaoke at 7pm on Saturday night.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 31 Oct 2024
The property sat far enough off of the highway where it was very peaceful to sleep in. The only problem was that I reserved a room with a king-sized bed, and got a 2 regular sized beds. I asked for a handicap room and didn't get that either. We got up and went down for breakfast and found nothing but cold cereal and a bunch of empty food trays. I will probably never stop here again.
by A verified traveler
Posted 21 Oct 2024
At check in there were room service carts in the middle of the hall. There were linen piles by some of the doors.
There was not a working ice machine for self-service. I am sure that at one time this property was prime, but now it is substandard.
When returning after supper there were still cleaning carts and linen pile issues in the hall along with a bag of trash against the pop machine. The bag remained when we left the next morning.
The TV was not operating properly, and we needed someone to come up and repair the connections.
We did have a spacious, clean room with a very comfortable bed. And the price was very fair.
I miss having a coffee maker in the room though !!!
But we were very comfortable, and it was a quiet night for slumber. Breakfast was good but nothing special. Better than some we have experienced. My wife loves a good "waffle"! And I am a sausage man,
And we were right by campus for our Granddaughter's basketball game.
by A verified traveler
Posted 19 Oct 2024
Horrible
by A verified traveler
Posted 18 Oct 2024
linen were dirty with blood stains, lamp shades had cigarette burn. Had a one week stay and pool was very unsanitary and not cleaned entire stay. Trash in hallways so overall was very unhappy with the stay. Would highly discourage ever recommending this facility. Staff was very unaccommodating was told to handle it ourselves. Had a very foul smell throughout entire hotel. felt very unsafe due to double lock completely missing
