Ratings based on 46 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
staff a bit slow at checking in
Comment from Hotel Management
24 Oct 2024 by Marriott Management , Hotel Management
Dear Mr. Mark,Thank you for your feedback ! We're glad you enjoyed your stay.I apologize for the slow check-in experience. Your insights are valuable, and we’ll work to improve in that area.We hope to welcome you back soon!Rajbhan SinghGeneral Manager
by A verified traveler
Posted 26 Jul 2024
Excellent staff. 5 stars!!
Comment from Hotel Management
26 Jul 2024 by Marriott Management Team , Hotel Management
Dear Mr. Matthew,We sincerely appreciate your positive review and the acknowledgment of our team's exceptional service to our guests. We look forward to welcoming you back soon. Thank you again.
by A verified traveler
Posted 7 Jun 2024
This is a great place to stay in Addis. I recommend it to anyone who wants to have the feel of living in an apartment in the heart of the city.
Comment from Hotel Management
7 Jun 2024 by Marriott Management , Hotel Management
Dear Dwayne,Thank you for sharing your positive experience at our property. We're delighted to hear that you felt like you were living in the heart of the city and appreciated the convenience and proximity to the main attractions. We strive to provide our guests with a comfortable and authentic living experience, and we're glad to hear that we were able to meet your expectations. We would be pleased to welcome you back again soon.Rajbhan SinghGeneral Manager
by A verified traveler
Posted 7 Jan 2024
It was a really good place. The staff was amazing
Comment from Hotel Management
11 Apr 2024 by Marriott Mangement , Hotel Management
Thank you Mrs. Nokukhanya, for the great review. We are glad you enjoyed your stay, and we hope to welcome you back soon.
by A verified traveler
Posted 10 Apr 2023
Lovely place to stay in Ethiopia; a room is like being at home.
Comment from Hotel Management
11 Apr 2024 by Marriott Mangement , Hotel Management
Thank you, Mr. Kelvin, for a great review. We are glad you enjoyed your stay, and we hope to welcome you back soon.
by A verified traveler
Posted 12 Aug 2022 on Hotels
Comment from Hotel Management
6 Oct 2022 by Mesti, Hotel Management
Thank you for letting the community know that you had a nice time at our property. This greatly boosted the morale of the company and I am sure that it will have a positive impact.
by A verified traveler
Posted 20 Apr 2022 on Hotels
Comment from Hotel Management
22 Apr 2024 by Marriott Mangement , Hotel Management
Thank you for your positive feedback, Mr. Allen. We are delighted to hear that you enjoyed your stay, and that we were able to meet your expectations. We look forward to welcoming you back on your next visit to Addis Ababa.
by A verified traveler
Posted 20 Mar 2022
Professional staff. Clean. Everything works.
Comment from Hotel Management
11 Apr 2024 by Marriott Mangement , Hotel Management
Thank you, Mr. Daniel, for the great review. We are glad you enjoyed your stay, and we hope to welcome you back soon.
by A verified traveler
Posted 28 Jan 2022
We were very satisfied by the service the employees provided to us. It was really cordial. More over the location of the property was convenient. We are very great full to all the employees who served us in all18 days stay. Not to mention the cleanliness and convenience of the room.
Comment from Hotel Management
11 Apr 2024 by Marriott Management , Hotel Management
Thank you, Hanna, for your kind words. We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon for another wonderful experience. Thank you for choosing us for your stay.
by A verified traveler
Posted 7 Feb 2020
Before I reached had requested the hotel to arrange pick up. Which they immediately did and replied. My partner was arriving from a different location and different time, and I requested another pick up. They asked me all sorts of questions if we are going to share the room while the room was booked for two, whether we are the same gender or no, I had to exchange several emails with until the pick up was arranged. The sofa and the pillows in the living room were dirty it needs cleaning, There was no hairdryer and after I requested for one they brought it after two hours. One day before check out I received a breakdown of expenses requesting me to settle the bill as soon as possible as if I was going to escape. Then I received a call from the lobby asking how my stay, then I expressed my disappointment. They immediately arrived to my room asking how they can help to correct things. They apologized and they said that they will improve. Our room was junior suite 508.
Comment from Hotel Management
22 Apr 2024 by Marriott Management , Hotel Management
Thank you for taking the time to provide us with feedback about your stay at our hotel. We sincerely apologize for any inconvenience you may have encountered for the duration of your stay.
