Ratings based on 771 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Great staff
5 out of 5
by A verified traveler

Posted 20 Nov 2024
We got to see the northern lights during our stay!
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Blah hotel
3 out of 5
by A verified traveler

Posted 14 Nov 2024
One the night we arrived a bus with around 50 students on a field trip arrived. They ran rampant around the complex. Several calls to the front desk did nothing. I guess it was just bad timing for us.
4 out of 5
by A verified traveler

Posted 8 Nov 2024
The food and drinks were exceptional! We enjoyed drinks at the bar and the lamb was simply exquisite! What was a turn off was how noisy some of the guests were. Understandably so it was a hotel, but the tourists and kids were not it, and some were impatient (upon check-in), a guest actually cut us off upon arrival and the receptionist did nothing about it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
La ubicación para ver las auroras boreales es excelente! Pudimos verlas desde las 10 pm desde todos los angulos del hotel. La atencion de José, fue excepcional, ofreciendonos información de lugares para visitar.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Reception, Hotel Management
Thank you for staying with us and your review. We hope your vacation to Iceland was everything you expected.
5 out of 5
by A verified traveler

Posted 22 Oct 2024
The property is pretty dated, looks about 30 years old. However, our room was really clean, roomy and warm. The complimentary breakfast was delicious and had a lot of items to choose from. Don't bother with the restaurant for dinner, though, unless you don't have transport to take you to one of the nearby places. It's more expensive than average but small portions.
Comment from Hotel Management
24 Oct 2024 by Reception, Hotel Management
Thank you for staying with us and your review.
4 out of 5
by A verified traveler

Posted 20 Oct 2024
This was a pleasant stay. The only improvement I would recommend is lighting outside the building that includes the restaurant.
Comment from Hotel Management
24 Oct 2024 by Reception, Hotel Management
Thank you for staying with us and your review. We hope you enjoyed Iceland.